Technical Service Engineer/技术服务工程师
上海帝博企业管理咨询有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2020-12-16
- 工作地点：北京
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语良好
- 职位月薪：1.5-2.5万/月
- 职位类别：售前/售后技术支持工程师
职位描述
On-site or remote Customer Support for Poly products and solutions.
Troubleshooting, testing and resolve product technical issues.
Handling Service Request and Collaborating with R&D for technical escalations.
Implementation of Poly RealPresence Platforms and products.
Working with regional team to support service business.
Partner and customer training.
Bachelor/Master’s Degree in Telecommunication, Computer Science, Engineering, related discipline or equivalent experience.
7 years of working experience on Unified Collaboration or Network related. Familiarity with Poly RealPresence Platform systems and RealPresence end user products. (RMX, DMA, CMA, XMA, VBP, RPAD, HDX, and ITP products.) is preferred, but not required.
Good knowledge and Hands on experience on Linux, VMWare, Wireshark and other industry standard log analyzers.
Knowledge of H323 and SIP protocols, and general Telepresence experience, Poly experience a Plus.
Good English writing and speaking skill.
Strong client relationship management, analytical and problem-solving skills required.
Certifications desired: PCVE, CCNA, CCNP, RHCHA, MCSA, MCSE, Wireshark(WCNA), VMWare or equivalent.
Passion to win, strive for high achievement.
公司介绍
公司QQ：1652479807
公司msn：workdbtalent@hotmail.com
联系方式
- Email：workdbtalent@hotmail.com
- 电话：13701722965