长沙招聘

Day by day:

·         Collect customer claims about mass production products, including both CHS and headquarter parts, even without return of parts to CHS.

·         Support the Customer Service or Sales to issue RGA for returned goods.

·         Perform analysis with quality tools and do tests on the product returned to CHS, find out the cause. Complete the report and get approval according to procedures. If necessary, instantly visit the customer or end-user and check the problem onsite.

Collaborate with Sales and Technical to provide solution to customer through various ways. Forward the nonconformity information to headquarter (Italy products) or internal production/process/quality divisions (CHS products) and work out corrective/preventive actions with team.

·         If the returned products are made in headquarter, share the analysis report with headquarter CQE for review and approval.

·         Keep customers and Sales updated about the RGA status, and send the approved analysis report to customer.

·         Provide feedback to QM for customer complaint about RGA management.

·         Prepare and send quality documents, such as certificate, inspection report…etc. for shipment according to customer requirement.

Projects:

·         Take part in NPI review meeting before technical agreement;

·         Support team in the understanding of customer requirement;

·         Ensure the customer requirements are addressed: communication with customer or Sales for requirement;

·         Work out PPAP for new projects according to customer needs. Organize meeting with team, when necessary, in order to make sure quality documents are up-to-date and aligned with process;

·         Manage customer audit in CHS.

Other duties assigned by department manager

Requirement

·         Bachelor or above degree major in Mechanical Engineering;

·         Minimum 5 years’ working experience in mechanical industries, a position related to quality, application, onsite service…;

·         Fluent in spoken, written, reading English;

·         Be familiar with MS Office;

·         Be available to frequently travel both in China and abroad;

·         Highly self-motivated in learning and problem solving;

·         Be humble and confident;

·         Good manual operation ability and communication skill;

·         Strong coordination among different sides (customers, internal departments, foreign colleagues).

Working condition

·         Customer’s site: technical/quality meeting, application field

·         Workshop: Pump repairing bench;

·         Office: Paperwork with PC.

Professional skills and abilities

·         Have knowledge or experience of fluid power, hydraulic system, and the application thereof;

·         Be familiar with APQP, PPAP, FMEA, CONTROL PLAN, MSA, SPC… etc.

·         ISO9001 knowledge is preferred;

·         Knows problem-solving and analysis methods, such as 8D, 5Why, Pareto……

Passion, specialization and development: Casappa’s first 60 years

Constant evolution and passion for hydraulics! This has been the key to turning the Casappa of 1952, a manufacturer of hydraulic pumps into today’s business enterprise. Finrel is the financial holding company owned by the Casappa family, and has direct control over 9 subsidiary companies, and it is also a stake holder of Walvoil, with its related companies operating in the same line of business.
Thanks to the services and skills of its workforce and to investments made in research and development, Casappa is able to design and produce the main hydraulic components for applications in various sectors: construction, industrial vehicles, material handling, agriculture and industry. Besides the supply of standard products, Casappa has chosen to maintain the flexibility required for ad hoc projects, including in small quantities; it is well aware of the importance of being able to closely follow its customers and find timely solutions to their various needs, all of which represents a real stimulus for technological innovation.
Having received ISO certification from the British Standard Institution in 1994, Casappa has subsequently obtained Standard ISO 9001:2008 certification, further proof of the quality and professionalism that has always characterized its operations.

For our company strategy it is important to have a direct presence on the Chinese market and to develop “sensible antennas”, in order to be able to capture the needs of our Chinese potential customers.
For this reason a sales branch, Casappa Shanghai Rep. Office, was founded in July 2005. Casappa believes in the expansion of the Asian market.

Consequently in the course of 2008 CHS is born, a production plant in the new industrial district of Shanghai in the Pudong Kangiao territory. Casappa has now committed itself to China by starting a local production with the same quality standards of the Italian plant: roughly 6000 square meters covered and equipped with the experience derived from over fifty years of activity in hydraulics. State of the art machining, assembling, testing, painting, before and after sales full assistance, thanks to local staff well trained and supported.

An operation with 100 employees well suited to offer high quality products in conjunction with a sales staff capable to take advantage of new opportunities and to provide technical support to our customers.

为了能够准确了解中国潜在客户的需要，在凯斯帕的战略中，一个很重要的方面就是在中国直接参与市场活动，并形成对市场的“敏锐触觉”。因此，在2005年7月凯斯帕上海代表处成立了，,凯斯帕确信在亚洲扩展业务的重要性。

基于此，在2008年，凯斯帕液压（上海）有限公司拥有了其独立的生产工厂。工厂位于上海市浦东新区康桥工业园。凭着在全球液压行业50多年的成功经验，凯斯帕对中国市场做出承诺：在占地面积约6000平方米的中国工厂里，我们将会生产与意大利工厂相同标准质量的产品。

我们拥有先进的加工，组装，测试，喷漆设备及售前售后的完整服务。对员工给予完善的培训及技术支持。我们相信，超过100个职员的中国工厂在高效的运营管理下能够生产出高质量产品，同时销售团队将借着本地化的机会为客户提供更好的技术支持。

班车信息：
康新公路站（11号线）--公司