长沙招聘

This is a key management position in the Financial Shared Service Centre in Dalian for the company and will be responsible for a defined  area of operational Services for the company. The Manager is responsible for the delivery of defined Services, business partner satisfaction and issue resolution as well as the general management of the onsite Service Team.

Ensure team’s management including coaching, training, motivation and performance appraisal guidance;

·Ensure good relationships with business partners and the global functional Team on a proactive basis;

·Support the e2e process in the resolution of difficult questions in the day to day operations;

·Develop and report on operational performance indications;

·Supervise the daily operations by adhering to the agreed SLAs towards the business partners;

·Drive the improvement of the policy adherence and the required discipline in the processes in scope;

·Ensure compliance with legal and tax requirements and internal policies;

·Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work;

·Effectively manage, develop and train the team;

·Ensure accurate and timely regular reporting (monthly, quarterly and annual)

·During transitions:

oEnsure proper process documentation and work instructions

oEnsure proper preparation and ensure deliverables from team;

oEnsure proactive and positive cooperation with local teams during and after each transition;

oEnsure that all processes are fully implemented in-house prior sign-off.

Key Relationships:

·Taking direction from the Head of Financial Shared Services Porto

·Global functional  Teams

·Business Partners

Knowledge, Skills and Abilities:

·Strong interpersonal skills

·Good sense of organization and process orientation

·Enthusiastic and results-driven

·Self-motivated and a team player

·Management skills and effective communicator

·International mind-set

·High level of affinity to and experience with Business computing solutions, ideally with SAP and ticketing solutions

·Complete familiarity with Microsoft Office or equivalent tools

·Able to read, write and communicate fluently in English.

·Knowledge of other languages is a plus.

·Excellent understanding and experience in corporate back office Administration

·Enthusiastic and results-driven

·Self-motivated and a team player

·Strong customer focus as the basis of our business

·Knowledge of process management and process improvements

Requisite Education and Experience / Minimum Qualifications:

·University degree in Business Administration, Social Sciences, Psychology or Human Resources

·Minimum of 6 years of relevant work experience in a similar function for a multi-national company (Back office  administration  & Development)

·2+ years of management experience

·Best knowledge of the business needs, company rules, law and tax requirements

大连隆基科技始创于2009年，是一家以计算机软件技术为核心，通过软硬件产品结合研发的策略，为各行业提供优质的信息化产品及解决方案的高科技公司。业务范围覆盖技术咨询、调研分析、方案设计、软件开发、系统集成、售后支持等服务，专注于高科技、金融、医药、制作等领域并积累了丰富的经验。
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