长沙招聘

Position Description:
The primary mission of this position is to support MIDH tablet/phone/digital home devices and service business successful launch in APLA/EMEA/NA region with competitive service solutions, and achieve high customer satisfaction. It’s also a key contact window for region services and MIDH BU.

Success will require the ability to influence and maintain open communication with all areas of the company, including WW hardware business units, geo/country service readiness teams, and service delivery teams.

Key Tasks and Responsibilities

1. Design and develop competitive service solution for MIDH products across the applicable regions and countries
2. Drive new product/service readiness by coordinating with region service partners and function teams.
3. Enable end-to-end service support for region business requirements and projects.
4. Design and execute service strategy, warranty model and process.
5. Bridge region operational team and BU team in terms of services readiness and preparation. Set up management system to improve communication efficiency and develop good relationship with region operational team.
6. Engage with MIDH BU and MIDH China service team support RoW service performance and requirements.
7. Drive cost-efficiency, to achieve finance target and customer satisfaction target in region.

Position Requirements:
能力要求
通用技能要求 沟通力Communicating skills,解决问题 Problem solving,团队协作 能力 Teaming and collaboration ability,推进力Facilitating skills,英语能力English skill
专业技能
要 求 Microsoft office set skill and especially the EXCEL and POWERPOINT. Strong background of parts management especially has experience with ODM vendors to complete RMA activity. Very good verbal and written English skill

优先或特别考虑条件及其它 PMP certification or LSS certification

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联想是一家成立于中国、业务遍及160个市场的全球化科技公司。全球约有5.4万名员工，年营业额超过3000亿人民币。联想聚焦全球化发展，树立了行业领先的多元企业文化和运营模式典范，服务全球超过10亿用户。作为值得信赖的全球科技企业领导者，联想助力客户，把握明日科技，变革今日世界。

联想依托人工智能、数据、计算力和算法，为用户与全行业提供整合了应用、服务和最佳体验的智能终端及强大的云基础设施与行业智能解决方案。我们的智能变革战略愿景，必将让人们获得更好的智能化体验和更高效的连接，打破地理与文化的藩篱，共享智能生活。