长沙招聘

Primary Purpose:

Support the implementation of clienteling initiatives and build a strong clienteling culture and capabilities in Coach by closely collaborating with cross-functional partners such as CRM, Training, Merchandising, IT and Retail. Drive retention and sales growth of clients, with focus on top existing clients and new high potential clients.

The successful individual will leverage their proficiency in client development to...

Maximize usage of existing in-house clienteling platforms and tool-WeClient to drive retention and according appointments; provide guidance and training where necessary.

Continues driving a strong clienteling culture and build skills in stores by leveraging available global training materials. Partner with Training and Retail to sustain mindset; reinforce through Store Managers and on-going team coaching.

Partner with merchandising to drive a proactive and innovative customer events strategy clearly tied to business priorities with clear sales/ ROI goals; optimize customer acquisition efforts.

Develop and manage network of area clienteling leaders and in store clienteling champions to animate and drive clienteling across network

Help store to build up in store influencers and make potential clienteling opportunities by social media platform like: RED, WeChat etc.  

 

The accomplished individual will possess...

·          Bachelor’s degree or equivalent experience

·          3-5 years event planning and implement experience and styling ability.

·          Well known about digital social media platform engagement.

·          Strong team work and interpersonal skills.

·          Effective written and verbal communication and presentation skills.

·          Strong analytical skills and come up with new ideas and suggestion from these result.

·          Ability to implement strategies, monitor progress, and make necessary adjustments to achieve objectives

·          Ability to interact with all level of employees

An outstanding professional will have...

·          Strong organizational skill and ability to multi-task project in a dynamic, fast paced environment with shifting priorities

·          Luxury brand experience and retail experience

·          Fluent in Mandarin Chinese and business level English

Founded in 1941, Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach于1941年成立于纽约，是一个充满设计感的现代奢华皮具用品和生活方式品牌，我们的产品是由手艺出众的技师，选用最上乘的材料制作而成。凭借其自由精神和美式传统，Coach品牌传达出***的现代视角，独特性和创造力。Coach品牌以其自然流露的纽约风尚而备受全球瞩目。