长沙招聘

This position will report directly to the APAC FSE Director.

The Avionics Field Service Engineer - (AVIONICS-FSE) will provide on-site support to selected customers on receipt of Honeywell Avionics (Satcom) Systems. The role being to assist customers (Airlines, Channel Partners, Integrators)  during all stages of operation and ; delivering informal training on Honeywell equipment, providing technical support and troubleshooting assistance on Honeywell products, acting as a conduit between Honeywell and the Airline ,Channel Partners, Integrators as well as interacting with and supporting the aircraft manufacturer. The nature of the role requires knowledge of both Avionics and Satcom products and systems, a greater emphasis on Satcom products is preferred.

This role will also include support and liaison with aircraft manufactures plus system integrators in the APAC region. The candidate is expected to be flexible in the role, in addition to Avionics deployments the candidate should be willing to cover short duration support requirements on an as required basis. Up to 50% travel may be required.

During periods between Avionics deployments the candidate will be expected to support the regional Aerospace Technical Support organisation, providing technical assistance to internal and external customers.

Due to the nature of the role, a high degree of flexibility and self-motivation is required as is the ability to work and act independently

Responsibilities of the Avionics FSE will include, but may not be limited to:

• Providing Avionics support to Aerospace customers primarily but not exclusively in the APAC region.
• Providing support/liaison to aircraft manufactures in the APAC region
• Provide coverage/support to the regional ATS organisation
• Support for new installations and programs
• Develop relationship within the Customer and Product Support organization
• Support monitoring of Honeywell product reliability
• Ability to travel at short notice to support aircraft on ground
• Support activities relating to business growth and opportunities

Basic Qualifications:

Bachelor’s Degree in Engineering or related technical fields; In lieu of degree, minimum 10 years’ experience supporting customers and/or products will be considered.

Additional desirable qualifications:  

• Customer interface experience highly desirable
• Thorough knowledge of Satcom Communications and electrical/Avionics equipment/systems, and system software installed on aircraft
• Proven track record in meeting customer commitments and resolving customer concerns in a timely manner.
• Ability to perform in a highly visible technical leadership role and establish credibility, maintaining strong customer relationships
• Strong verbal and written communication skills with the ability to positively influence others and work well within the team environment.
• Demonstrated business acumen.
• Strong Interpersonal skills with ability to work independently.
• Strong time management skills with the ability to manage conflicting priorities.
• Exhibits sound independent judgment in assessing priorities, needs and problem resolution.
• Experience in minimizing defects and enhancing process improvements using Six Sigma tools
• Significant experience in Avionics maintenance and support
• Flight tests experience and Avionics had some level of involvement with the development of products/systems
• Proven track record in demonstrating customer satisfaction skills with high visibility customers; ability to establish credibility and maintain strong customer relationships.
• Ability to learn and use customer management and knowledge management tools.
• Proven ability to interact with all levels of management within the corporation and customer base.
• Ability to work non-standard hours (weekends and holidays) as needed.
• Significant experience in Airline/Air Transport industry and tertiary qualifications in aircraft maintenance and

troubleshooting

• Direct experience in aerospace customer support team is highly desired
• Broad aerospace product knowledge is desirable. Thorough knowledge of "All Systems" installed on AT&R platforms
• Good verbal and written skills in both English and Mandarin

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霍尼韦尔是一家《财富》美国100强之一的互联工业企业，为全球客户提供专业的行业解决方案，涵盖航空和汽车产品及服务，楼宇、住宅和工业控制技术，以及特性材料。从飞机、汽车、住宅、楼宇、制造工厂、供应链到工人，我们的技术致力于万物互联，创造一个更智能、更安全和更可持续发展的世界。

霍尼韦尔在华的历史可以追溯到1935年。当时，霍尼韦尔在上海开设了***个经销机构。目前，霍尼韦尔各业务集团均已落户中国，旗下所辖的所有业务部门的亚太总部也都已迁至中国。目前，霍尼韦尔在全国30多个城市拥有约13,000名员工, 其中有近2,600名研发工程人员。

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在业务发展的同时，霍尼韦尔还通过“家园建设计划”(Honeywell Hometown Solutions)这一独特的全球公益项目，积极关注家庭安全与安防、科学和数学教育、人道主义援助等领域的社会和社区需求，通过科技的力量践行公益，携手各界共建一个更安全、更舒适、更节能的美好“家园”。在中国开展的主要项目包括： “儿童安全过假期”、 “太空学院教师培训计划(HESA)”、“卓越科学与工程计划(HISE)”、 “涓流计划-霍尼韦尔安全饮水教室”、“四川地震灾区援建小学”；“偏远地区教育支持- 霍尼韦尔多媒体学习中心”等。

你是否为在一个热情洋溢的、可以改变和影响整个行业发展的团队中工作而感到欢欣鼓舞呢？在霍尼韦尔，我们时刻寻找着真切渴望付出并期待成长的人才。当今世界，产品和技术固然重要，但人才始终是重中之重。我们坚信，有着不同信念、不同想法、不同性别、不同肤色的多元化团队能给我们带来更优的决策。正是我们的员工，使得霍尼韦尔与众不同、出类拔萃。

霍尼韦尔是一个倡导机会平等的雇主。我们对所有候选人一视同仁，而不论其年龄、种族、信仰、肤色、国籍、血统、婚姻状况、情感或性取向、性别认同或表达、残疾、国籍、性别、宗教或退伍军人身份。