长沙 [切换城市] 长沙招聘长沙计算机硬件招聘长沙硬件工程师招聘

Technical Support Engineer

广州广电运通金融电子股份有限公司

  • 公司规模:10000人以上
  • 公司性质:国企
  • 公司行业:计算机软件

职位信息

  • 发布日期:2013-01-09
  • 工作地点:广州-天河区
  • 招聘人数:2
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:硬件工程师  

职位描述

Key duties and responsibilities:
1.Provide the technical support to the service partner or end user to solve the ATM technical problem, if necessary will travel to other cities to do the on-site support.
2.Assist the sales manager to prepare the tender document (technical).
3.Responsible for the Pilot test or technical upgrade project management.
4.Responsible for the technical document such as the spare parts list, working instruction, technical bulletin writing.
5.Responsible for the Spare Parts Warehouse management include the purchase plan preparation, warehouse audit etc.
6.Responsible for the customer complaint or new requirement processing.
7.Responsible for the customer education or technicians training if necessary.
8.Process any other things arranged by the supervisor or the manager.
9.Responsible for GRG local ATM running data analysis , competitor information collection and make the monthly report accordingly.

Employment standards
Ability to:
1.Skilled to repair or guide the customer to solve the ATM technical problem.
2.Read and Write all the technical documents.
3.Have a very good self learning skilled and ability to learn how to repair the new products.
4.Have a very good communication skilled, can do the training or demonstration for the customer.
5.Have the project management and the warehouse daily management ability.


Knowledge of:
Computer operations hardware and office applications such as Microsoft Work, Excel, Outlook, PPT;

Familiar with the working principle about the mechanism, electron and optics.

Education Qualifications:
College degree, Bachelor degree, major in Computer Science, Electronics Engineering or Mechanical Engineering.

Special requirements:
1.Minimum 2 years working experience in technical support or customer service. Good performance record.
2.Experience banking equipment technology is preferable. Outgoing & proactive personality, strong teamwork spirit & good interpersonal communication skills;
3.English as the first language is demanded.
4.Arabic, Russia and Spanish language is preferred.

公司介绍

广电运通创立于1999年,隶属于广州无线电集团,是国有控股的高科技上市企业(证券代码:002152)。公司是国内领先的人工智能行业应用企业,主营业务覆盖智能金融、公共安全、交通出行、政务、大文旅、新零售及教育等领域,为全球客户提供具有竞争力的智能终端、运营服务及大数据解决方案。

公司从国内金融自助设备起步,凭借多年来积累的场景落地能力、技术研发、供应链等优势,贯彻新发展理念,聚焦金融科技和城市智能两条主线,布局数据、算力、算法、场景四大人工智能要素协同发展,在智能金融、智能交通、智能安全、智能便民等领域,以科技赋能传统产业升级。同时,以aiCore System大数据平台为核心,以“智能终端+大数据”的路径实现价值闭环,构筑万物互联的AIoT生态。


加入广电运通,你将享受和获得:
行业内具有竞争力的薪酬及合理激励的调薪体制,各类政策补助和津贴;
集团化、人性化的科学管理,广阔的学习、历练及技能、个人价值展示平台;
技术、管理双向发展通道,完善的新人入职、专业技能、综合素质、晋升培养等培训体制;
按国家规定购买社会保险与公积金,解决政策范围内人员档案及落户广州;
五天工作制,国家法定假期齐全,年假、婚假、产假等一天都不能少;
覆盖全广州近30条线路的上下班班车,卫生健康的员工餐厅,设施完善的周转住宿;
丰富的部门旅游、节日活动、各类球赛、趣味运动会、兴趣小组等员工文化活动。

联系方式

  • Email:job@grgbanking.com
  • 公司地址:科学城黄埔区科林路11号(广电运通)