外资贸易公司订单客服
上海中智项目外包咨询服务有限公司
- 公司规模:1000-5000人
- 公司性质:国企
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-11-20
- 工作地点:上海-静安区
- 招聘人数:若干人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:0.6-1万/月
- 职位类别:订单处理员
职位描述
合同:短期6个月
服务描述/ Brief description of service:
1. Accepting and processing customers' orders, samples requisitions and all related orders with External Customers and Internal Functions through SAP system. Ensure the full sales order process in correct, effective and timely manner; Closely monitor shipping schedule with forwarder and timely preparing & delivering the shipping document to customer;
2. Check customers' credit status according to established policies/practices and assist Sales Rep communicate with customers to settle credit & payment issues;
3. Maintain and update the necessary information/data related to customers master, materials etc. in the SAP system;
4. Communicate with customers, all related Internal Functions about service-related complaints;
5. Support other business activities as required by direct supervisor.
服务担当技能要求/ Skills and qualifications required:
1. Similar professional experience in Customer Service function for 1~3 years in MNCs;
2. Patient, responsible, responsive, ownership, customer and result oriented;
3. Capable of working under stress and independently;
4. Well organized and very good documentation skills;
5. College degree or above in Business English, Logistic or the other related majors;
6. Good English skills including speaking and writing, able to communicate with overseas colleagues fluently via phone and emails;
7. Proficient computer skill in MS Office; SAP experience is preferred Required level of experiences
职能类别:订单处理员
公司介绍
中智将以不懈追求卓越的精神,坚持传承与创新,积极探索企业发展的新方向、新路径,推动企业实现新发展,继续强化质量意识,加强质量管理,落实质量责任,提高服务质量,进而为将上海建设成“具有国际竞争力的质量高地”作出更大的贡献。
联系方式
- Email:jobcc@ciicsh.net
- 公司地址:沪闵路