长沙招聘

Your mission and responsibilities:

1. Provide technical support to customers including installing, testing and maintaining products; and Trouble shoot, investigate and resolve technical problems that arise during start-up; uninstalling and decontaminating instruments, monitoring expenses and local spare parts usage. 及时有效的安装，保养所在区域的仪器，跟踪和解决仪器的技术问题。仪器的拆卸与消毒，控制维修成本和管理当地零配件库。

2. Solve problems by Telephone if possible, and feeding solutions back to Hotline team. Always fix incidents with optimized costs and quality for the customer. 通过电话解决客户问题并将解决办法反馈给热线中心。在任何时间内以最经济和最优的品质解决客户的问题。

3. Provide education and customer training/new introduction of new tests and instruments to promote reagents. : 教育和培训客户,向客户提供新仪器和新项目的介绍，推广试剂项目。

4. Strictly follow Field Service SOP/EHS， archive technical document timely. 根据公司质量体系,环境健康安全(EHS)的要求进行日常工作安全和标准流程操作和记录，对技术文件的存档管理。

5. Other tasks assigned by supervisor or company. 其它上级或公司指派的项目或任务.

Your qualifications and experiences:

? Effective communication skills both written and verbal

? Is highly computer literate with good experience in using Microsoft Office applications

? Has a thorough knowledge of Company Procedures and Policies

? A broad basic knowledge of the products within the In-Vitro Diagnostics industry

? Relevant and demonstrable knowledge of the market in which MED DX operates

? A degree in medical engineering, mechanics or related majors. Experience in medical device industry, with diagnostics experience a plus.

在西门子医疗，我们的目标是通过全面实现数字化医疗，助力医疗服务提供者在各自领域推进精准医疗、转化诊疗模式、改善患者体验，以全方位助力其提升价值。每一天，全球有五百万名患者在影像诊断、临床诊疗、实验室诊断、分子医学以及数字化医疗和企业服务方面受益于我们的创新技术和服务。拥有超过170年历史，在全球范围内持有18,000个专利，西门子医疗是领先的医疗技术公司。我们在全球超过70个国家约50,000名员工将继续创新，塑造医疗行业的未来。
At Siemens Healthineers, our purpose is to enable healthcare providers to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, and improving patient experience, all enabled by digitalizing healthcare.
An estimated five million patients globally everyday benefit from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
We are a leading medical technology company with over 170 years of experience and 18,000 patents globally. With about 50,000 dedicated colleagues in over 70 countries, we will continue to innovate and shape the future of healthcare.