长沙 [切换城市] 长沙招聘长沙医院/医疗/护理招聘长沙兽医招聘

兽医/宠物医生

上海帝博企业管理咨询有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2019-09-25
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:本科
  • 职位月薪:20-30万/年
  • 职位类别:兽医  畜牧师

职位描述

欧美宠物和诊断设备公司因业务需求新增职位,负责建立call center process, 回复专业问题,要求有兽医背景的候选人。英文读写ok,感兴趣可把简历发到karen.kong@db-talent.cn的邮箱,或者加V.X:1.3.9.1.7.3.9.1.5.7.3


POSITION SUMMARY
We are seeking a highly capable individual for Call Center Specialist of Companion Animal Business. Primary responsibilities include enhance customer experience with successfully handle customer grievances/complaints to protect company's reputation, brand, and financial interest.


POSITION RESPONSIBILITIES
1. Handle all regular in-bound and out-bound calls to manage complaint and inquiries to increases customer satisfaction and efficiency
2. Track, record and document all regular calls in COMPANY Call Center system to data analysis and reporting to discover areas of improvement and business opportunities
3. Set up call center procedures and policies
4. Develop standard tool kit of standard response
5. Process all warranty adjustment cases ensure all cases are handled professionally and with highest quality
6. Liaise with other functions (Supply Chain, technical, Product Marketing, etc.) to bring resolution to all customer enquires


EDUCATION AND EXPERIENCE
? Bachelor's degree in veterinary science or related
? Minimum two years in vet clinical hospital related experience preferred
? Good customer service attitude and communication skills
? Follow-through and attention to detail.
? Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and ability to learn Company systems
? Hard working, self-motivated and team player





职能类别:兽医畜牧师

关键字:兽医宠物医生

公司介绍

公司微博:******************/dbtalent?ref=http%3A%2F%***********%2F2674989551%2Ffans%3Ftopnav%3D11
公司QQ:1652479807
公司msn:workdbtalent@hotmail.com

联系方式

  • Email:workdbtalent@hotmail.com
  • 电话:13701722965