长沙招聘

Position: Engineering IT Support Technician, Information Services

Reference: AD12069

Closing Date: 6th January 2013

Vacancies: 1

Qualifications:

Essential: Diploma or above in Computer Science, information technology or Engineering, related discipline; Experience of computer systems, including Windows based desktops; Excellent communications and interpersonal skills; Wide range of IT skills; Good understanding of PC and hardware, operating systems and applications including maintenance and repair procedures; Understanding of LAN/WAN communications; Microsoft Office products; Understanding of network printing; Good problem solving skills; Use and development of Computer based services; Provision of IT support; Engineering related electric device; Good English (spoken and written) is essential; Willingness to work flexibly and to provide some out of hours support; Ability to work under own initiative and as a member of a team; Good organisational skills; Must be able and prepared to work under pressure; Ability to lift/carry IT/AV equipment

Desirable: Bachelor degree; Experience of developing training materials and providing training Knowledge of diverse IT resources; Linux experience; Good understanding of ITIL; Experience of supporting high performance workstations; Knowledge of plotter; Familiar with Engineering software, AutoCAD, SolidWorks, Pro-E etc.; Familiar with Customer Services; Experience of planning & delivering information skills programmes; Broad interest in IT; Ability to gain new technical IT skills quickly in a rapidly changing discipline; Relevant qualifications in IT or equivalent experience for example MCSE.

Main Duties and Responsibilities:
- To be responsible for the day to day delivery of specific services including front-line support for use of all IS computing facilities for Faculty of Science and Engineering;
- First point of contact for enquiries from staff & students in engineering building;
- Purchase, installation, testing, upgrading & maintenance of computer hardware, Windows/Linux operating systems, servers, software, printers and peripherals equipment for Faculty of Science and Engineering;
- Maintain and support the computing facilities in the teaching rooms, computer labs and other laboratories;
- Administration: maintenance of user accounts, backups, inventory of hardware & software, operating system and software licensing, hardware maintenance contract;
- To provide guidance and consultancy to the wider academic community in the design and to support teaching, administration and learning activities;
- To keep up to date with hardware and software developments in the field. Attempt through the combination of training and observational skills, to develop and expand the depth and breadth of related knowledge and skills;
- To integrate network server infrastructure and business computing platforms;
- Maintaining documentation for PC systems and applications;
- To assist with induction and Information Skills Training for Academic Staff and students;
- To ensure that all customers adhere to the regulations about behaviour in order to maintain an acceptable standard and a suitable learning environment in the university;
- Any other duties appropriate to the grade and role of the person appointed.
This job description may be subject to revision following discussion with the person appointed and forms part of the contract of employment.

All applicants should fill out a standard UNNC application form and send with a cover letter and CV to: job@nottingham.edu.cn

UNNC Application form could be downloaded at here
http://www.nottingham.edu.cn/en/about/documents/applicationform.doc

Please be advised that applicants who do not send the above required application documents will NOT be considered to be shortlisted.

For any enquiry, please send email to job@nottingham.edu.cn

宁波诺丁汉大学创建于2004年，是经中国教育部批准，由英国诺丁汉大学与浙江万里学院合作创办，在中国设立的***家引进世界一流大学优质教学资源、具有独立法人资格和独立校区的中外合作大学。根据泰晤士高等教育以及上海交通大学公布的权威排行榜，诺丁汉大学位列世界高校百强。

学校位于宁波市高教园区，占地面积887亩，建筑面积20万余平方米。目前在校生7800余人，教职员工800余人，来自于世界上70多个国家和地区。学校为员工提供国际化的工作环境，良好的薪资福利待遇和职业发展机会。

应聘须知

进行线上简历投递，所有信息和上传文件必须用英文填写，通过简历筛选者，将会由人力资源办公室以电话或电子邮件形式告知具体面试安排。