长沙招聘

JOB PURPOSE: 

This position will be responsible to execute specific Caterpillar’s aftermarket eCommerce platform development projects to grow online parts sales in China. The China eCommerce Operations Consultant is responsible to execute the projects plan,  drive the website performance excellence, as well as drive the best customer experience. 

The China eCommerce Operations Consultant will work with internal and 3rd party service providers and consultants for the development and implementation of projects.

This position requires digital and eCommerce knowledge, complex project management experience and good communications skills. Also. It will be good to have relative industry and product knowledge.

JOB DUTIES:

·     Develop and implement the project plan to meet China's eCommerce platform and development strategy.

·     Execute the user acceptance test plan to ensure the platform function can meet the design.

·     Work and coordinate with internal and external parties to ensure the platform performance can meet people’s expectation.

·     Monitor and improve meet the customer experience across the whole platform.

·     Provide support to dealer and customer.

·     Development and Coordination of Training materials.

·     Support overall Caterpillar Parts brand initiatives.

 BASIC QUALIFICATIONS

·    University degree preferably in Marketing or IT.

·    3-6 years of experience managing projects in the marketing/digital area.

·    Strong planning and organization skills.

·    Strong communications skills – ability to clearly communicate and drive to a solution complex situations to a broad cross functional  audience.

·    Good English language capability and MS office skill.

 

DESIRED QUALIFICATIONS:

·    Self-starter and team player

·    Attention to details

·    Knowledge of industry and understanding of dealer business acumen

·    Previous experience of working in multinational environment

·    Advanced knowledge of how eCommerce system works

·    Previous field based experience as a commercial Representative (for internal posting only)

美国卡特彼勒公司成立于1925年，是世界上***的工程机械和矿山设备生产厂家、燃气发动机和工业用燃气轮机生产厂家之一，也是世界上***的柴油机厂家之一。
卡特彼勒（中国）投资有限公司是专门负责中国业务的投资公司，从70年代开始，就致力于为中国的用户提供优质产品和售后服务，为中国的经济增长和发展提供必需的设备。业务范围：卡特彼勒(中国)投资有限公司于1995年在北京成立，在上海、昆明设有分公司，办事处，并在上海成立了培训中心。我们还建立了销售与服务网络，为用户提供优质产品、培训及售后服务。近年，卡特彼勒在中国已投资建立了7家生产企业，制造液压挖掘机、振动压路机、发动机、工程机械零部件、履带行走装置及铸件，并为卡特彼勒设在中国的合资企业和经销服务网络提供物流服务。