Area Service Manager
贝克曼库尔特商贸(中国)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2019-10-22
- 工作地点:广州
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:2.5-4万/月
- 职位类别:市场/营销/拓展经理
职位描述
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The incumbent will also be responsible for, but not limited to the following duties:
- Be responsible for
technical and service support for the whole products - Develop, coach and
motivate the service team towards achieving objectives and maintenance of
good customer relationships in collaboration with dealers - Collect customer feedback
and find way out to the possible problem by analysis and research - Task with meeting
monthly, quarterly and annual objectives and provide direction for the
service team to attain them - Identify and provide
improvements in channel service support and activities - Develop and implement area service plan
which towards achieving the departmental goals - Manage dealer service
performance in the area according to the company requirements - Develop area service budget
and responsible for area service P&L - Define the limit for
which company is responsible as guidance for negotiating settlement of
claims - Communicate with national TS team on
technical matter, be the liaison person between the technical service
department in national
TS team and customers in the area - Manage FSE’s car stock and on hand parts
This description is a summary of principle responsibilities and is not intended to include all duties may be assigned.
SUPERVISION RECEIVED AND GIVEN:
The incumbent of this position is responsible for his/her own work. Only new work is reviewed before issue, all other work is handled independently, reporting status to managers/supervisor. Some work requires analysis and use of initiative and independent judgment, but most assignments are specific and well defined.
ESSENTIAL QUALIFICATIONS:
EDUCATION & SKILLS:
- Bachelor degree or above in
Engineering, Electronics, Mechanics, Automation or Biomedical Engineering. - Excellent English skills in speaking,
reading and writing.
WORKING EXPERIENCE:
- Minimum five years of related working experience,
over three
years in leading a team. - Being experienced in the medical device
industry is preferred.
FUNCTIONAL COMPETENCIES:
· Begins to broaden professional expertise by studying related disciplines and innovations in the larger technological arena
· Considers organizational issues, external factors, and customer perspective when making decisions
· Encourages system-level innovation. Interprets technology within the context of strategic plans, defines capabilities and constraints, and identifies how experimental data may apply to internal programs/projects
· Prepares for cross-functional opportunities, leadership roles or technical advancement. Applies new knowledge to improve work processes
· Focuses on key tasks when faced with limited time and resources
· Quickly identifies projects and initiatives requiring special attention
· Has broad conceptual framework and experience to achieve objectives
· Understands goals, objectives and barriers to achievement for defined area of focus
· Plans, organizes and manages the achievement of functional unit goals
· Maintains frequent contact with internal and external executive and senior management
· Understands and presents complex technical and non-technical information adjusting approach based on audience's level of understanding
· Resolves issues and conflicts using effective negotiation and persuasion skills
· As team leader, leverages ability of team members, conducts effective meetings and resolves team conflicts
· Uses understanding of the factors/forces shaping customer needs to anticipate and respond to customer needs
TRAVEL REQUIREMENTS:
This position may require business traveling in a frequent situation.
WORK ENVIRONMENT:
This position functions in a general office environment.
职能类别:市场/营销/拓展经理
公司介绍
美国贝克曼库尔特有限公司由贝克曼博士和库尔特兄弟创立,致力于开发和销售仪器、试剂、软件以及能够简化和自动化实验室处理的产品,产品广泛用于世界各地的医院、诊所以及商业实验室。临床诊断解决方案包括:实验室自动化系统、生化分析系统、免疫分析系统、血细胞分析系统、特定蛋白分析系统、尿液分析系统、微生物检测系列、血站血型分析系统。未来的发展中,贝克曼库尔特公司还将以其领先技术、完整的全线产品在医疗设备研发领域持续领跑,继续为全球科学研究的发展作出更杰出的贡献!欲了解更多信息,敬请访问贝克曼库尔特全球网站**********************和中文官方网站*********************
在贝克曼库尔特公司工作的益处:
我们推动行业向前发展
?我们是科学和医疗领域的领先企业。我们的“诊断”产品可帮助医院和实验室尽可能快速和可靠地提供患者诊断结果。我们的“生命科学”产品可帮助科学家在他们的研究中取得突破。
?我们产品的每月使用量达数百万次。
?我们历来重视创新,每年都会推出新产品。
?我们投资于研究和开发,并致力于制造出最优的产品。
我们帮助员工发挥潜力
?我们的文化是坚持持续改进 — 这种文化也深深地影响着我们的员工。
?我们致力于通过激发动力和具有挑战性的工作为员工提供成长机会。
?我们的内部晋升和任职率在业内领先。
?我们利用认可计划 Win as One(共同致胜)确保我们的员工在完成重要任务时得到认可。
?我们全年为员工提供多个发展计划。
我们有独特的工作方式
?虽然我们的工作可能具有挑战性,但员工可以获得经理及其团队的支持。我们共同努力来帮助彼此实现目标。
?Danaher Business System (DBS) 提供了独特的工作环境和获得分析、问题解决技能的机会。
?我们的工作环境和谐友好,并鼓励员工积极提出问题。
?我们坚定推崇多元融合、海纳百川的文化,并邀请员工分享他们的独特经验。
联系方式
- Email:bccebj@beckman.com
- 公司地址:长宁区