User Researcher - Human Factors-99995BR
赛默飞世尔科技(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2019-11-18
- 工作地点:上海-浦东新区
- 招聘人数:若干人
- 工作经验:无工作经验
- 学历要求:招若干人
- 语言要求:不限
- 职位类别:电子技术研发工程师
职位描述
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
What will you do?
-Act as researcher and lead on user research programs. Work with stakeholders to understand project objectives, identify when user and design research should be conducted, and determine appropriate research methods, including but not limited to ethnographic research, focus groups, and usability testing.
· Develop and deploy research plans, including participant recruitment, testing logistics and protocol. Conduct and manage testing, independently or with a project team.
· Conduct and/or manage data processing. Analyze and synthesize user research and define appropriate functionality and product requirements to drive short term wins or future re-designs. Support project teams synthesis of user research data with other technical and business data. Analyze research findings, develop insights and present to project teams and stakeholders.
-Work with interdisciplinary teams of designers and engineers to generate concepts and specifications for both physical products and digital interfaces and demonstrate those concepts to key stakeholders.
-Develop user personas and scenarios to clarify results of user research and focus the teams design efforts on the needs of key users.
-Perform detailed analysis of internal and external products.
-Provide accurate, well-defined, and articulate verbal and written presentations to stakeholders.
-Conduct frequent and direct contact with stakeholders regarding deliverables and general project communications to maintain and improve stakeholder relationships and to ensure stakeholder satisfaction.
How will you get here?
Education/Experience:
-Bachelor’s degree with an advanced degree preferred in human factors, usability engineering, psychology and/or research from an accredited school.
-5-7+ years of work experience or a combination of education and relevant work experience
-Demonstrated proficiency conducting end-user research, including ethnographic research, usability testing, concept testing, and task analysis
-Experience working with product development teams (designers, engineers, R&D, product managers)
Skills:
-Highly developed interpersonal and communication skills.
-Project management experience and the ability to work on multiple programs at the same time without sacrificing quality or timelines
-Excellent written and oral presentation skills
-Commitment to the customer and to product quality
-Passion for identifying problems and inventing solutions for the user
-Successful candidates can translate what they know about people into actionable design insights.
-Ability to improvise as needed in the field, to keep research sessions flowing and to discover unexpected insights
-Ability to work with diverse collaborators and stakeholders in a highly decentralized company
-Fluent both speaking and writing in Mandarin and English.
Qualities that will set you apart from similar candidates:
-Any education or professional experience in the sciences, ideally biology
-Extensive experience performing qualitative and quantitative research in collaboration with designers and product development teams
-A passion for doing work that benefits society
-Knowledge / experience in statistics, customer segmentation, and conjoint analysis. These are not the primary activities, but knowledge of these areas is very helpful.
Travel:
-Frequent travel in China (6-8 trips per year).
-Occasional travel to US
At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
职位要求:
同上
What will you do?
-Act as researcher and lead on user research programs. Work with stakeholders to understand project objectives, identify when user and design research should be conducted, and determine appropriate research methods, including but not limited to ethnographic research, focus groups, and usability testing.
· Develop and deploy research plans, including participant recruitment, testing logistics and protocol. Conduct and manage testing, independently or with a project team.
· Conduct and/or manage data processing. Analyze and synthesize user research and define appropriate functionality and product requirements to drive short term wins or future re-designs. Support project teams synthesis of user research data with other technical and business data. Analyze research findings, develop insights and present to project teams and stakeholders.
-Work with interdisciplinary teams of designers and engineers to generate concepts and specifications for both physical products and digital interfaces and demonstrate those concepts to key stakeholders.
-Develop user personas and scenarios to clarify results of user research and focus the teams design efforts on the needs of key users.
-Perform detailed analysis of internal and external products.
-Provide accurate, well-defined, and articulate verbal and written presentations to stakeholders.
-Conduct frequent and direct contact with stakeholders regarding deliverables and general project communications to maintain and improve stakeholder relationships and to ensure stakeholder satisfaction.
How will you get here?
Education/Experience:
-Bachelor’s degree with an advanced degree preferred in human factors, usability engineering, psychology and/or research from an accredited school.
-5-7+ years of work experience or a combination of education and relevant work experience
-Demonstrated proficiency conducting end-user research, including ethnographic research, usability testing, concept testing, and task analysis
-Experience working with product development teams (designers, engineers, R&D, product managers)
Skills:
-Highly developed interpersonal and communication skills.
-Project management experience and the ability to work on multiple programs at the same time without sacrificing quality or timelines
-Excellent written and oral presentation skills
-Commitment to the customer and to product quality
-Passion for identifying problems and inventing solutions for the user
-Successful candidates can translate what they know about people into actionable design insights.
-Ability to improvise as needed in the field, to keep research sessions flowing and to discover unexpected insights
-Ability to work with diverse collaborators and stakeholders in a highly decentralized company
-Fluent both speaking and writing in Mandarin and English.
Qualities that will set you apart from similar candidates:
-Any education or professional experience in the sciences, ideally biology
-Extensive experience performing qualitative and quantitative research in collaboration with designers and product development teams
-A passion for doing work that benefits society
-Knowledge / experience in statistics, customer segmentation, and conjoint analysis. These are not the primary activities, but knowledge of these areas is very helpful.
Travel:
-Frequent travel in China (6-8 trips per year).
-Occasional travel to US
At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
职位要求:
同上
职能类别:电子技术研发工程师
公司介绍
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.
Our global team of more than 80,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.
About Thermo Fisher Scientific China
Thermo Fisher Scientific (China) Co., Ltd has been operating in China for over 35 years. Headquartered in Shanghai, Thermo Fisher Scientific China has branch offices in Beijing, Guangzhou, Hong Kong, Chengdu, Shenyang, Xi’an, Nanjing, Wuhan, Jinan, and Dongguan with around 5,000 employees. Our products mainly include analytical instruments, laboratory equipment, chemical reagents, consumables, software and more; providing comprehensive laboratory solutions and serving customers across various industries.
In order to meet the local needs in China, we have established 8 manufacturing sites in Shanghai, Beijing, Suzhou and Guangzhou respectively. We also have 6 application centers and demo labs across the country which bring world-class technology and products with application development and training services to local customers. Lastly, we have the China Innovation Center in Shanghai and Suzhou, with over 100 scientists & engineers and more than 100 patents. China Innovation Center focuses on research and development supporting key vertical markets and develops products according to local demands with global advanced technologies. We have a nationwide maintenance network and China service training team, including over 2,800 professionals directly providing services for customers.
We are committed to enabling our customers to make the world healthier, cleaner and safer.
赛默飞世尔科技简介
赛默飞世尔科技是科学服务领域的世界领导者。公司年销售额超过300亿美元。
我们的使命是帮助客户使世界更健康、更清洁、更安全。我们帮助客户加速生命科学领域的研究、解决在分析领域所遇到的复杂问题与挑战、促进医疗诊断和治疗的发展、提高实验室生产力。
我们全球超过80,000名赛默飞员工将借助于一系列行业领先的品牌Thermo Scientific、Applied Biosystems、Invitrogen、Fisher Scientific、Unity Lab Services和Patheon,为客户提供领先的创新技术、便捷采购方案和全方位服务。
赛默飞世尔科技中国简介
赛默飞世尔科技进入中国发展已超过35年,在中国的总部设于上海,并在北京、广州、香港、成都、沈阳、西安、南京、武汉、济南、东莞等地设立了分公司,员工人数约为5000名。我们的产品主要包括分析仪器、实验室设备、试剂、耗材和软件等,提供实验室综合解决方案,为各行各业的客户服务。
为了满足中国市场的需求,现有8家工厂分别在上海、北京、苏州和广州等地运营。我们在全国还设立了6个应用开发中心以及示范实验室,将世界级的前沿技术和产品带给中国客户,并提供应用开发与培训等多项服务;位于上海和苏州的中国创新中心,拥有100多位专业研究人员和工程师及100多项专利。创新中心专注于垂直市场的产品研究和开发,结合中国市场的需求和国内外先进技术,研发适合中国用户的技术和产品;我们拥有遍布全国的维修服务网点和特别成立的中国技术培训团队,在全国有超过2800名专业人员直接为客户提供服务。
我们致力于帮助客户使世界更健康、更清洁、更安全。
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.
Our global team of more than 80,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.
About Thermo Fisher Scientific China
Thermo Fisher Scientific (China) Co., Ltd has been operating in China for over 35 years. Headquartered in Shanghai, Thermo Fisher Scientific China has branch offices in Beijing, Guangzhou, Hong Kong, Chengdu, Shenyang, Xi’an, Nanjing, Wuhan, Jinan, and Dongguan with around 5,000 employees. Our products mainly include analytical instruments, laboratory equipment, chemical reagents, consumables, software and more; providing comprehensive laboratory solutions and serving customers across various industries.
In order to meet the local needs in China, we have established 8 manufacturing sites in Shanghai, Beijing, Suzhou and Guangzhou respectively. We also have 6 application centers and demo labs across the country which bring world-class technology and products with application development and training services to local customers. Lastly, we have the China Innovation Center in Shanghai and Suzhou, with over 100 scientists & engineers and more than 100 patents. China Innovation Center focuses on research and development supporting key vertical markets and develops products according to local demands with global advanced technologies. We have a nationwide maintenance network and China service training team, including over 2,800 professionals directly providing services for customers.
We are committed to enabling our customers to make the world healthier, cleaner and safer.
赛默飞世尔科技简介
赛默飞世尔科技是科学服务领域的世界领导者。公司年销售额超过300亿美元。
我们的使命是帮助客户使世界更健康、更清洁、更安全。我们帮助客户加速生命科学领域的研究、解决在分析领域所遇到的复杂问题与挑战、促进医疗诊断和治疗的发展、提高实验室生产力。
我们全球超过80,000名赛默飞员工将借助于一系列行业领先的品牌Thermo Scientific、Applied Biosystems、Invitrogen、Fisher Scientific、Unity Lab Services和Patheon,为客户提供领先的创新技术、便捷采购方案和全方位服务。
赛默飞世尔科技中国简介
赛默飞世尔科技进入中国发展已超过35年,在中国的总部设于上海,并在北京、广州、香港、成都、沈阳、西安、南京、武汉、济南、东莞等地设立了分公司,员工人数约为5000名。我们的产品主要包括分析仪器、实验室设备、试剂、耗材和软件等,提供实验室综合解决方案,为各行各业的客户服务。
为了满足中国市场的需求,现有8家工厂分别在上海、北京、苏州和广州等地运营。我们在全国还设立了6个应用开发中心以及示范实验室,将世界级的前沿技术和产品带给中国客户,并提供应用开发与培训等多项服务;位于上海和苏州的中国创新中心,拥有100多位专业研究人员和工程师及100多项专利。创新中心专注于垂直市场的产品研究和开发,结合中国市场的需求和国内外先进技术,研发适合中国用户的技术和产品;我们拥有遍布全国的维修服务网点和特别成立的中国技术培训团队,在全国有超过2800名专业人员直接为客户提供服务。
我们致力于帮助客户使世界更健康、更清洁、更安全。
联系方式
- 公司地址:浦东新区新金桥路27号 (邮编:201206)
- 电话:15002183771