长沙招聘

• Overall responsible for Zegna TMall flagship store daily operation, including

1. Support line manager to plan the monthly storefront update & merchandising launch calendar, and responsible for a high quality implementation through operation agency.
2. Work together with brand site ecom specialist on the seasonal product description translation, spot out the content gap (e.g. visual, size) with local solution, and ensure the product information is ready before seasonal launch.
3. Responsible for the accuracy & legal compliant of product information on TMall store.
4. Responsible for the store inventory are consistent with available inventory in the system, alter any potential issue to line manager.
5. Coordinate with local merchandising team on the product offering for each campaign.
6. Day-to-day orders tracking and supervision, provide guidance and instruction to the operation agency to handle the exceptional case timely with Zegna service standard.  Share the responsibility with line manager to continue improve the store service level.
7. Daily audit of the stores UI & UX, in terms of all the landing pages & product detail pages, pricing, to make sure they are aligned with brand's image and information consistency.

• TP management

1. Key contact window for TP operation team, daily manage the team operation. Ensure the deliverables meet the timeline and meet Zegna quality standard.
2. Review the monthly revenue plan from operation agency, able to challenge the agency and set a stretch goal to the agency with rationale support.
3. Weekly and monthly performance review with actionable next steps to improve the performance.
4. Regular review the working process the optimized process and ideal resource allocation is done for Zegna.

• Platform (TMall) campaign coordination:

1. Closely following on the TMall marketing calendar, and proactively propose the suitable activities/campaigns for Zegna to anticipate.
2. Well know and closely following on the TMall operation’s procedure and campaign regulations, timely response to the new release with accuracy.

• Store KPIs daily tracking, and deliver a daily report timely & accurately under aligned format. Read store KPIs, identify the opportunities then propose the solutions. 

• Other duties assigned by line manager.

Requirements:

Knowledge & Key Experiences:

•  3+ years working experience in ecommerce related functions, with a “hands on” experience on daily store operation.
•   Good knowledge on 3rd party & operation agency ecommerce operation process and organizational structure.
•   Good knowledge on ecommerce project/campaign implementation, i.e. understand/able to draw wireframe, AB testing
•    Working/project experience with internal luxury (premium) brand is a plus

Education & Professional Qualification:

Travel Requirements

Medium to low depending on the period. Involves local and international travel.

关于Ermenegildo Zegna 集团

奢侈男装品牌领导者Ermenegildo Zegna 集团是意大利最负盛名的企业之一。1910年，该品牌由年轻企业家ermenegildo先生于阿尔卑斯山脉比耶拉地区的特里维罗镇成立。他矢志通过创新科技和直接利用原产地的珍稀纤维制作世界闻名的面料。如今，这家公司由杰尼亚家族的第四代掌门人兼首席执行官Gildo Zegna领导。自1980年代末起，公司实施了垂直化的综合发展战略，一跃成为涵盖面料、成衣到服装配饰等各个领域的全球奢侈品品牌，侧重于零售业方面，并率先进入新兴奢侈品市场，尤其是金砖四国和亚洲。该集团在1991年成为***在中国开设品牌专卖店的奢侈品集团。2010年，杰尼亚庆祝其创立100周年。如今，该品牌在全球超过100个国家开设了546家门店（其中312家为直营门店）,拥有7800多名员工。

如果您有兴趣加入zegna，请进入招聘职位页面直接申请相关职位。
如果目前没有合适的职位，您可以将简历发送至公司人才库邮箱：hr.china@zegna.com.