长沙招聘

Reporting to the CCC Collection Support Officer is responsible for overseeing the overall quality assurance, process management & compliance in relation to HK RB Collection. This position is participate in collection processing activities include but not limited to voucher preparation for payment, voucher filling, bankruptcy case handling, agency case handling, debt restructure case handling, account reconciliation and daily route operation / administrative tasks and etc.

Ensure consistent high quality service delivery including work process and related issues within turnaround time.

催收员后台服务，对私/公业务后台处理，针对香港地区业务为主。不做一线接线员的工作。

公司工作环境基本中国人，粤语要求较多，书面英语要求较高，工作语言为粤语。

入职后有岗前培训，可接受2019届优秀毕业生。

Key Responsibilities/Challenges:

Work with Senior Manager in Hong Kong to design and execute workflow re-engineering processes

Provide operation support on various activities related to Collection activities for HK Business

To ensure / improve operations effectiveness and KPIs;

Prepare reports and periodic analysis for regular management review

Assist in ad-hoc assignments and other administrative works

Provided clerical support to the team and supervisors

Operation and compliance risk management

1. Comply with respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activities, and should report any suspicious activities to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances.

2. To ensure all the operational and service issues are properly managed.

3. Ensure all Regulatory, Group Policies are adhered to in the branch and proper risk controls are in place.

Selection Criteria:

1. Ability to work independently and under tight deadlines and time pressure

2. Pleasant character with logical thinking

3. Knowledge in Collection Cycle and Bank's operational process & systems

4. Financially numerate with excellent Excel and PC skills

5. Solid working experience in Operation / RB Collections Process

6. Good standard in written English

7. Good communication and interpersonal skills

上海中智项目外包咨询服务有限公司是中智上海全资子公司，发展至今，经与几千家各个行业的企业成功合作，服务网络覆盖全国300多个城市。以服务外包的形式为企业提供“优质、高效、便捷”的灵活用工、项目管理、办公室商务服务等，其中全球500强企业占比超过50%，涉及制造、金融、化工、医药、奢侈品与消费品、进出口贸易等行业，并且与服务客户建立了良好的合作伙伴关系。
中智将以不懈追求卓越的精神，坚持传承与创新，积极探索企业发展的新方向、新路径，推动企业实现新发展，继续强化质量意识，加强质量管理，落实质量责任，提高服务质量，进而为将上海建设成“具有国际竞争力的质量高地”作出更大的贡献。