长沙招聘

SUMMARYDepartment:HROperations SSC     Function:AffiliateSupport Team – CNDivision:GroupHR

REPORTING LINESFunctional Manager:TreszlAnnaAdministrativeManager(ifapplicable):TracyTao

OVERALL PURPOSE OF JOB  Responsible for executing system datamaintenance and administrative activities in a timely and accurate manner inone or more of the HR business processes (e.g. Attract To Onboard, RedeployTo Retire, Assess To Reward). Accountable for providing customer service andadvisory support to HR and business partners on global HR systems andprocesses and ensuring end-to-end process completion in line with CAREprinciples.                   JOB ACCOUNTABILITIES A.     Main  tasks including but not limited to:·        Execute system data maintenance and administrativeactivities in one or more of the HR business processes (e.g. Attract ToOnboard, Redeploy To Retire, Assess To Reward)·        Provide customer service on HR related activities, such asinquiry resolution, request management, and trouble shooting.·        Cooperate effectively with team members with daily work andprojects.·        Supports Global HR Centers of Excellence in systemmaintenance activities.·        Advise HR and business partners on global HR systems andprocesses, and support the embedding of the new ways of working.·        Actively participate in the development and implementationof Roche HR continuous improvement initiatives.·        Actively participate in workshops, meetings andwork-related team events.·        Provide guidance and advisory to first level support teams.·        Be up to date on processes, own the knowledge developmenton processes, and contribute to the update of relevant documentations (SWIs,SOP, GWIs).·        Participating in project activities as requiredB.Displayhigh integrity on the job and comply with the Roche guidelines.Embed CARE principles into daily activitiesComply with data privacy rules and regulationsCollaborate effectively with all relevant stakeholdersfor daily work and projectsResult and Solution oriented thinking and actingLearning every dayC.     OUTPUTS/DELIVERABLESExecution of the day-to-day activities by deliveringon performance metrics and KPIs according to the agreed service level inhuman resources field, and in compliance with the relevant Rochestandards, procedures and legal constraintsContinuous contribution to improvement of theperformance of the Shared Service Centre (no of initiatives and impactof them)Reaching high customer satisfaction throughconsistent, high quality delivery and application of CARE principles(measured by defined stakeholder feedback)Provide feedback, coaching and advice for contacts inboth HR and the business (measured by defined stakeholder feedback)  

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。