长沙招聘

DUTIES:

Functional objectives:

• Technical Account Manager partners and supports CBU to understand the OE customer's technology, current challenges and product requirements
• As the technical expert, the Technical Account Manager is the technical liaison between the customer and JCI; as well as the coordinator and contributor in leading the development of technical elements of RFQ's and proposals. This position is also the primary interface from the OE customers to the JCI internal technical groups including Engineering & Product Development, Product Management, and Manufacturing Engineering.
• Manage customer technical relationship as first contact to customers' engineering departments.
• Articulate technology and product positioning to technical customers and within Johnson Controls/Power Solutions organization.
• Manage execution and communications between JCI functional activities to assure timely resolution to customer engineering needs and concerns.
• Advise Product Line, Design Engineering and CBU regarding technical activities from OEM & OES customers.
• Collaborate with the Customer Business Unit (CBU) leaders, as well as Product Management, Engineering and Strategy to identify emerging technology trends and translate them into business opportunities.

Main Tasks:

• Act as a technical contact to OEM & OES customers.
• Manage and support the organization in providing timely technical information to the customer to assure customer satisfaction.
• Support Product Management to gain firsthand knowledge about new technology trends.
• Manage discussions between the respective JCI Subject Matter Experts and the customer to influence customer on product and technology direction.
• Communication of technical deliverable status
• Oversee, manage and/or prepare for customer relevant deliverables within technical swim-lanes.
• Provide technical interface to the Global Product Line and Global Design Engineering teams.
• Plan and execute regular open issue customer meetings to address technical concerns/inquiries with JCI internal teams
• Manage customer specific release processes and deliverables through appropriate customer channels including electronic portals.
• Provide technical and application expertise to specific customers on existing and future products. Act as a go-to person for sales reps needing product knowledge and technical support for the assigned customers/geography.
• Work with Product Development and Product Management on competitive offerings and opportunities. Fully understand and clearly articulate the benefits of PS products to all levels
• Set engagement priorities (collaboration, RFQ response, etc) for assigned customers/geography.
• Provide pre-sales technical assistance and product education: product functionality, qualifying prospects, customizing and giving demos, completing follow-up work, and coordinating technical aspects of RFQs.
• Interface with external Customer Engineering and Purchasing. Develop and maintain positive and proactive relationships with customer decision-makers to ensure that PS products and services are selected and specified by customers to the maximum possible extent.
• Analyze marketplace information in area of assigned accountabilities to assist in defining future product sales levels, potential customers and competitor threats.
• Validate technical fit to prospects requirements, determine scope of work, and contribute to overall pricing and proposal creation for the assigned customers/geography.
• Create customized technical implementation plans as part of the sales process
• Develop and deliver customized demonstrations; prepare for technical communications
• Support identifying internal product portfolio opportunities with short and midterm outlook

关于江森自控
在江森自控，我们致力于改善人们的生活、工作、学习和娱乐环境。江森自控致力于可持续发展，公司承诺在2040年前实现净零碳排放。作为智慧、健康和可持续建筑的全球领导者，我们凭借超过135年的创新经验，运用全面的数字化解决方案OpenBlue及建筑科技领域完整的产品和解决方案组合，为医疗、教育、数据中心、机场、体育场和生产制造等众多领域实现可持续发展的蓝图。江森自控在全球150多个国家拥有100,000名专业员工，旗下拥有多个业内值得信赖的品牌。
亚太区概况
通过广泛的业务网络和足迹，江森自控致力于为该地区的客户提供全方位的卓越服务:
29家制造工厂
10处研发基地
260多个分支机构
28000多名员工
*以上数据包含江森自控和江森自控日立空调
公司在中国拥有：
9000多名员工
9家制造工厂
3处研发基地
40多个办事处
100多个销售支持点
我们的价值观
诚信为先
我们承诺诚实和透明。我们坚持***诚信标准并信守我们做出的承诺。
客户至上
客户成功，我们才能成功。长期战略合作关系带来的独特洞见和实力，让我们能够创造卓越的客户体验与解决方案。
使命为本
我们坚信利成于益，勇于承担：通过我们提供的解决方案、我们对社会的奉献、我们开展业务的方式以及我们对保护人民和环境的承诺让世界变得更加美好。
着眼未来
我们的创新和持续改进文化激励我们在解决当今挑战的同时，不断思考“接下来会发生什么”。
同一个团队
我们是同一个团队，致力于团结协作，创造高效适用的解决方案，推动世界进步。