长沙招聘

1、EssentialTechnical Criteria

? Provides complex technical support,planning and coordination for End User touch points of the distributed computerenvironment, including desktop, software and hardware installation, support anddistribution, and remote access technologies

? Performs analyzing, diagnosing,installation, and resolution of complex desktop computer, operating system,application software and hardware technologies and associated problems.

? Performs analyzing, diagnosing,installation, and resolution of remote access technologies and associatedproblems.

? Performs analyzing, diagnosing,coordination and planning of horizontal network cablemanagement processes including installation, moves, adds, changes and repairs.

? Provides complex technical input tothe Desktop Services team and assumes a supporting role in selecting andutilizing appropriate tools and techniques for timely service delivery.

? Works independently with little to nodirect supervision in analysis, design, and implementation of desktop solutionsto fulfill business unit requirements.

? Acts as a technical liaison with usergroups and other IT partners for systems support and implementation.  Provides an effective interface among users,vendors, IT partners, and consultants in evaluating technical issues andproducts.

? Responsible for partnering with thebusiness units they support to understand the business impact of supportissues.

? Responsible for the analysis, design,and implementation of desktop solutions to fulfill business unit requirements.

? Responsible for the analysis, designand implementation of desktop technology life cycle management processesincluding technology procurement, refresh and disposition.

? Responsible for project analysis,design, coordination and planning for all technical components of desktoprelated projects.

? Coordinates schedules and technicalwork order instructions to contracted labor for installations, moves, adds andchanges within the desktop computing environment

? Demonstrates creativity and initiativein problem solving.

2、ComplexTechnical Documentation/Administrative Tasks

? Technical documentation ofhardware/software additions or changes.

? Updates of inventory additions andchanges to the inventory database.

? Updates and closures of troubletickets and service requests.

? Timely labor hour input for billingand management.

3、Trainingrequirements

? Keeps up-to-date advanced technicalskills and knowledge of vendor offerings.

? All other duties as assigned.

Note: Percentages may vary depending on job responsibilities./

4、RequiredQualifications

? 4+ years of progressive experience inthe desktop environment.

? Advanced knowledge and understandingof Windows desktop operating systems.

? Intermediate knowledge of the WindowsServer Operating System and the ability to perform domain relatedadministrative tasks.

? Ability to perform troubleshooting andanalysis of PC hardware, PC operating systems (Win95, WinNT, Win2000, WinXP, Windows2007) and office automation software, with expert level knowledge in at leastone area of specialization.

? Ability to perform troubleshooting andanalysis Microsoft Office Suite of software including versions 2007 and 2010.

? Intermediate knowledge andunderstanding of LAN environments

? Intermediate knowledge ofcommunication protocols.

? Intermediate knowledge ofPC-to-Mainframe access.

? Intermediate knowledge of LAN basedE-mail systems (e.g., Outlook, MS Exchange).

? Creativity and advanced problemsolving skills that lead to effective solutions to complex and varied problems.

? A demonstrated ability to encourageand model positive cross-team partnerships.

? Advanced ability to perform complextroubleshooting and analysis of PC hardware, PC operating systems and officeautomation software, with expert level knowledge in at least one area ofspecialization.

? Intermediate ability to performcomplex troubleshooting and analysis of network system devices and PC networkhardware and client software.

5、PreferredQualifications

? College degree in Business or ComputerScience

? Microsoft Certified Systems Engineer (MCSE)

南京思索公司成立于1991年，是一家业界领先的集计算机软、硬件产品销售、系统集成、网络工程、技术支持与服务为一体的高新技术企业。专门从事it服务的专业技术服务，是中国惠普全国性战略合作伙伴之一。
主要业务是惠普金牌系列产品服务、宏基品牌、华硕品牌系列产品服务，其服务网点主要分布在上海、南京、无锡、苏州、昆山、镇江、常州、江阴、常熟、徐州、连云港、盐城、南通、杭州、宁波、合肥、芜湖、南昌、长沙、武汉、郑州、昆明、大理、重庆、贵阳、西安等二百多个城市，建立了一个覆盖华东、华中、西南、西北主要城市的服务网络，拥有一支技术能力强、经验丰富、深受客户信任的专业服务队伍。
公司尊重人才，重视人力资源的开发，汇集了一批计算机和电子方面的精英，近95%以上的工程师受过惠普、方正、微软等公司的专业技术培训，从而形成了一个具有强大技术实力和优质技术支持的惠普产品服务、营销体系。以优质的服务在惠普和用户中享有良好的声誉。
  公司一九九九年二月通过了中国电子质量体系认证中心iso9001：2000国际质量保证体系认证，成为国内在信息处理设备及产品的维修与服务方面率先通过认证的公司，为公司的持久发展打下了较好的基础。公司遵循“优质高效、顾客至上、持续改进、服务一流”的质量方针，在iso9001的质量体系的保证下，公司的整体服务将更为标准、规范。

人事部联系方式：025-84760168