长沙招聘

TechnicalService Specialist

(Process Solution)

Responsibilities

• Deal with the process solution tech requests fromthe customers and internal team.
• Provide product & technical support to the salesand customers through email, call and on-site support, and do some producttests in the lab when necessary.
• Responsible for the customer product complaintmanagement, including customer communication, product return, customerletter, etc., and responds to customer complaints in a professional,efficient and concerned manner.
• Communicate effectively with customers, colleagues,and field staff, and need the cross functional collaboration.
• Take ownership/responsibility for assigned projectsand daily tasks.

Requirements/Qualification

• Master in Biochemical, Biotechnology or related
• More than one year practical experience inPharmaceutical or Biotechnology related field.  Better with the experience of sterilefiltration, tangential flow filtration, single use tech, chromatographyetc.
• Good presentation skills, computer skills andcommunication skills.
• Good command of English, both oral and write.
• Good execution, integrity, teamwork required.
• Passion and self motivated.

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。