Service Support Team Leader(订单主管)
阿特拉斯·科普柯(上海)贸易有限公司-工业技术部
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2019-06-09
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位类别:销售行政经理/主管 客服主管
职位描述
Lead service admin team to provide efficient and professional administrative support and the highest standard of service to both external and internal customer.
Major Responsibilities
· Provide leadership to the ITBA Service Administration and Spare Parts Supply Chain so as to support business growth
· Optimizes the spare parts supply chain so as to achieve shortest lead time with lowest cost
· According to ITBA service business requirement, assists IT systems implementation and administrate these systems such as SAP customer service module
· Enhance service reporting system and KPI tracking procedure according to service business requirement
· Act as coordinator to interface with various supporting groups inside and outside ITBA to get the job done
· Be responsible for the handling of people management through recruitment, training, develop team competence according to business requirement
Candidate’s profile
Education
· Bachelor degree
Experience
· 5+ years product/equipment service administration experience with at least 2 year supervision experience prefer in industrial company
· Spare parts supplier chain and inventory management experience
Knowledge
· Sound knowledge on SAP system, SAP customer service module experience are considered as advantages
Skills
· Strong PC skills and excellent on Excel
· Strong data analysis skill
· Fluency in English
Attributes
· Self-started
· Customer Orientated
· Strong communication and interpersonal skill
· Teamwork
· Problem solving
Behaviors
· Can lead and develop others
公司介绍
要了解更多信息,请访问 ******************。
Atlas Copco is an industrial group with world-leading positions in compressors, expanders and air treatment systems, construction and mining equipment, power tools and assembly systems. With innovative products and services, Atlas Copco delivers solutions for sustainable productivity. The company was founded in 1873, is based in Stockholm, Sweden, and has a global reach spanning more than 170 countries. In 2011, Atlas Copco had about 37,500 employees and revenues of BSEK 81 (BEUR 9).
Learn more at ******************.
联系方式
- Email:lesley.xu@atlascopco.com
- 公司地址:地址:span北京顺义区