长沙招聘

Develops and maintains positive client relationships. Ensures contractual KPIs and SLAs are maintained. Collaborates with HR to ensure adequate on-boarding, training, and staffing for the account. Manages and coaches Experience Team to deliver excellent service levels for the client within budget. Creates & Delivers training for the Experience team and as required the wider account team. Embodies the “hospitality mindset” Creates an “One Team” and “Pro-active service delivery” culture. Researches and implements new processes and technology to improve operational efficiency. Periodically reviews and drives adaptation of policies and procedures. Prepares and manages departmental budget. Responsible for facility inspections for quality assurance on a periodic basis. Produces and maintains various inspection and CSAT reports, using the data to drive business decisions. Uses computer and/or mobile device for work order system, email, ESS and training. Other duties may be assigned.

Required Knowledge and Skills:

COMMUNICATION SKILLS Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. FINANCIAL KNOWLEDGE Requires working understanding of financial terms and principles. Ability to forecast and prepare budgets. REASONING ABILITY Ability to solve advanced problems and deal with a variety of options in complex situations. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. OTHER SKILLS and/or ABILITIES Intermediate skills with Microsoft Office Suite, Outlook, intranet/internet. Ability to use work order system. LANGUAGE: excellent verbal and written communication skills in both English and Mandarin COLLABORATION: displays the ability to work in a team. Shares information and is prepared to assist colleagues when necessary in order to deliver a task or project DESIRE TO LEARN: displays a willingness and enthusiasm to learn and be guided by Senior Managers and stays up to date with the latest industry information

Qualifications and Education:

EDUCATION and EXPERIENCE High school diploma or general education degree (GED) required. Minimum of six years of related experience and/or training. Bachelor's degree preferred with focus on Hospitality. Management experience required.

Full-service commercial real estate company in the world and we attribute this reality to the people who make our organisation.
CBRE offers an entrepreneurial environment that is dedicated to helping you set the pace in a rapidly changing marketplace. We have a culture that encourages and rewards creativity and innovation. We place a high value on ethics and set standards for excellence in service.
About CBRE in China
Our structure in in China ensures on-the-ground experience and a global service capability unequalled in the industry. In China, we have been operating since 1988, when the company was appointed as the leasing consultant to Tower One of the China World Trade Centre in Beijing. Since then, we have expanded our footprint to 13 offices throughout the country, as well as approximately 13 project offices and experience in over 100 cities across China.
CBRE’s commitment to enabling our clients’ to make the most informed real estate decisions requires a team of talented professionals who value their careers and want to be the best in their field.
At CBRE, the future is truly yours to shape.
我们是全球***的，提供全方位商业地产服务的公司，这些都归功于我们的员工们，是他们造就了我们的组织。
世邦魏理仕 提供富于进取的创业环境，致力于帮助您在快速变化的市场上领跑。我们的文化鼓励并嘉奖创意与创新。我们高度重视道德规范并设立了卓越服务的标准。
关于 世邦魏理仕 中国
我们在中国的架构保证了我们在业界拥有***的实地经验和全球服务能力。我们在中国的运营始于 1988 年，当时公司被委任为北京中国国际贸易中心大厦1座的租赁顾问。从那时开始，我们的业务已经扩展到全国 13家分公司，并拥有 13 个项目办公室，在全国 100 多个城市提供过服务。
世邦魏理仕 致力于让我们的客户作出最知情的房地产决策，这需要一个有才能的、重视职业发展并希望在自己的领域里出类拔萃的专业人士团队。
在 世邦魏理仕，您将拥有可自由挥洒的明天。