Customer Services订单客服(淞虹路)
上海中智项目外包咨询服务有限公司
- 公司规模:1000-5000人
- 公司性质:国企
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-08-16
- 工作地点:上海-长宁区
- 招聘人数:若干人
- 工作经验:1年经验
- 学历要求:本科
- 职位月薪:0.8-1万/月
- 职位类别:订单处理员 客服专员/助理
职位描述
上班地点:2号线淞虹路至公司,提供短驳车
工作时间:9:00-17:30周一-周五
主要负责出口订单,合同先和中智签订, 有机会转客户正编
Essential Function
Overall management of function activities
1. Sample Order Processing operation
2. Replenishment Order Processing
3. Sales Order Processing (alternative)
4. Handle customers inquiries and work with responsible parties professionally to meet customers requirements
Coodination with Local Operational Organaization
1. Coordinate with Sales-force and BD / Technical / Marketing / etc. for the sample managerment report for sample in and out
2. Support Sales-force and local SCM on material planning Inventory as of sales in percentage
3. Coordinate with credit management and local finance on customer payment related issues if needed
Interaction and interface with other departments
1. System maintenance (customer/ material related database efficiency and accountability) Master data accuracy
2. Coordinate with Legal / QM / QA / etc. for documentation support
Required Education and Business Experience
Education:Bachelar Degree, CET 4 minimum
Business experience: Min 1 year of Customer service related experience and background
Experience: Order fulfilment process, Customer Focus
Additional Qualifications: Excellent communication skills, Customer-oriented mindset, Fluent in English and Mandarin, SAP knowledge preferred
公司介绍
中智将以不懈追求卓越的精神,坚持传承与创新,积极探索企业发展的新方向、新路径,推动企业实现新发展,继续强化质量意识,加强质量管理,落实质量责任,提高服务质量,进而为将上海建设成“具有国际竞争力的质量高地”作出更大的贡献。
联系方式
- Email:jobcc@ciicsh.net
- 公司地址:沪闵路