Customer Operation Assistant
沃特世科技(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2019-05-28
- 工作地点:上海
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:本科
- 职位月薪:6-8千/月
- 职位类别:订单处理员
职位描述
Waters China is keen to look for a motivated individual to manage our service order and field service report process for the whole China. The appointee will work closely with Sales, Service team, and overseas plant etc. to deliver professional services on whole service function.
职责描述:
Be responsible to process FSR in time
Collect services reports and various claims. Ensure the normalization of them.
Communication with internal department. Verifying the accuracy of FSR type
Warranty Claim Process Execution and Management. And communicate with Head quarter for follow up.
Monthly review for unprocessed FSR report. Follow the long-time cases closely to minimize inventory level.
Be responsible to Plan contract
Handle SAP service order process (order entry, delivery and billing process)
Products order and delivery control
Service plan contract review
Maintain Logistics related data in SAP system
Be responsible for the collection, sorting, classification and filing of the documents. Ensure that all processing procedures conform to the specification
Carry out periodic checks of inventory of stores
Ad hoc assignment
任职要求:
Bachelor’s Degree in International Trade or Logistics, or a related field of study
Minimum 1 to 2 years of relevant work experience in Logistics or Order Process Management
Attention to detail and quality control
Excellent interpersonal and communications skills
Good skills in both written and verbal English
A good team player and willing to work under pressure.
Proficiency in Microsoft office programs (especial: Excel, Ward) and other basic software. Working knowledge in SAP is a plus
职能类别: 订单处理员
公司介绍
自上世纪80年代进入中国以来,沃特世的规模与实力与日俱增,在大陆及香港、台湾均设有运营中心,拥有五百多名本地员工,并在上海、北京、广州、成都设立实验中心和培训中心。
自2003年成立沃特世科技(上海)有限公司以来,今天的中国已成为沃特世全球营收仅次于美国的第二大市场。作为分析科学家的理想合作伙伴,沃特世始终坚持提高本地技术能力、支持本地技术人才培育,并推动制药、食品安全、健康科学、环境保护等相关行业标准和法规的建立和完善。
凭借出众的人才与全球布局,沃特世已经为其商业合作伙伴创造了显著的价值,并致力于满足广大中国消费者对更美好生活的需求。
About Waters China
Founded in 1958 in the U.S., Waters Corporation is a leading developer and manufacture of analytical laboratory technologies. The company is focused on advancing the most leveraged laboratory technologies in use today: liquid chromatography, mass spectrometry and related chemistry consumables and informatics solutions..
Having established a regional presence in China since 1980s, Waters has grown in size and strength with more than 500 local talents located in five operating centers: Shanghai, Beijing, Guangzhou, Chengdu and Hong Kong.
Through Waters Technologies (Shanghai) Limited founded in 2003, China has become Waters' second largest market worldwide as measured by revenue, only behind the United States. As a preferred partner of analytical scientists, Waters will continue to enhance local technological capabilities, support training for local technical talent and stimulate development of the standardization and regulation of Pharmaceutical, Food, Health Science, Environment Protection and all related industries.
Waters has the talent and global footprint to create significant value to our business partners as well as to serve the Chinese people's evolving needs for a better life.
The opportunities are now available for you to challenge yourself in your career!
联系方式
- Email:china@waters.com
- 公司地址:地址:span广州市荔湾区西门口广场,中山七路50号1707-08室