长沙招聘

Job Summary

 

Salesforce Administrator is part of Cepheid China Sales Operation team. The main function will be to provide Salesforce administrative support for the implement and upgrade of Salesforce in China, set up SOP regarding to different commercial requirements,  and provide training to the Sales, CSE, FAS, FSE, Marketing and some other salesforce stakeholders.

 

 

Main Responsibilities

• Work with Sales, CSE, FAS, FSE, Marketing and some other salesforce stakeholders to develop and implement SFDC policies and procedures, including

  • Daily administration work, not limited to: mass data updates by using SFDC tools, territory maintenance, user setup & deactivation, Account creation, etc.

  • Report and Dashboard: set up reports and dashboards in Salesforce based on stakeholders needs

  • SOP and Policies: set up SOP and Policies of different commercial requirements

• Provide training to stakeholders, including creation of training PPT, training videos and in person trainings.

• Collaborate with IT (in US) and other SFDC Administrators (in France) to implement  and improve SFDC for China

  • Have regular meetings to communicate with IT and other SFDC Administrators about China commercial needs and design the interface and workflow for China

  • Perform Testing in UAT and Production environments for new and ongoing development projects

  • Troubleshooting and working with users to resolve any SFDC issues.

     

Required Experience, Knowledge, Skills, Abilities and Personality

• Bachelor’s degree is required

• Think in good logic, good understanding of data flows in systems

• At least 3 years working experience in MNC in sales operation function, including at least 1 year in SFDC administration work, or other CRM/BI system administration work (SAP, BI tool etc)

• Oral English for meetings with Global functions, as well as good written English

• Advanced experiences in Excel, able to management mass data with complex logic.

• Be Able to have cross time zone meetings out of working hours.

PREFERRED REQUIREMENTS (optional):

• Basic Knowledge of Data base and SQL, or other data base language.

• Experience of system launch or upgrade.

赛沛(上海）诊断产品有限公司诚聘