长沙招聘

1. Participates in the implementation process.Develops a mutually rewarding working relationship with various client contactsby providing excellent customer service which results in customer/membersatisfaction, renewal of case and retention of customer or member.

1. Communicates with day-to-day staff (BenefitsAdministration Staff, Benefit Managers) within an

1. organization and packages messages toeffectively engage the client.

1. Executes tactical components of the accountteam’s business plan for each custom customer.

1. Monitors on an on-going basis Internationalclient’s product lines and services to ensure client’s needs are met. Seeks tooptimize customer interaction and provides recommendations based on client’sneeds.

1. Collaborates with account team members on morecomplex issues to ensure client’s needs are met from a product/serviceperspective.

1. Collaborates cross-functionally to identify,implement and monitor the customer’s service efficiencies. Follows through onoutstanding issues to the point of resolution.

1. Collaborates with team members on case installationto manage the integration of client’s and Aetna’s internal organizations,ensuring a smooth installation.

1. Delivers renewals and supports renewalactivities on custom block. Integrates technology to maximize customer andmember satisfaction and efficiencies.

1. To take responsibility to always actively treatcustomers fairly (TCF) and support/ drive any TCF initiative.

万宝盛华大中华有限公司，1997年服务启航于香港和台湾。迄今服务覆盖上海、北京、广州、深圳等逾20座直营城市。我们的大股东万宝盛华全球（ManpowerGroup Inc. NYSE:***）是全球人力资源解决方案领导者，拥有70年服务经验。凭借万宝盛华全球的声誉及行业经验，万宝盛华大中华深耕本土20余年。2015年，万宝盛华大中华战略联盟中信产业基金，总部落地上海，服务网络覆盖两岸三地130余城市逾两万家企业。我们始终致力于释放人才的发展潜能，凭借灵活用工、人才寻猎、招聘流程外包、人才管理及培训发展等人力资源综合解决方案，广受业界赞誉，屡次荣膺“亚太人力资源领军企业”。