长沙招聘

Responsibilities 工作职责:

The Manager supports leadership with the management of staff and day‐to‐day operations for the assigned area of responsibility. In this role, the individual is accountable to deliver established goals, utilizes good judgment to assess and escalate situations when warranted and utilizes knowledge and skills in the area of expertise while maintaining expected quality standards. The Manager must act as a leader by building constructive relationships and by supporting department leadership in developing, setting and executing department goals and the strategic plan.

支持区域运营经理进行员工管理和指定责任区域的日常运营。在这个角色中，个人负责交付既定的目标，利用良好判断来评估和升级情况，并在保持预期质量标准的同时利用专业领域的知识和技能。管理者需要建立建设性的关系，支持部门领导制定、设定和执行部门目标和战略计划。

ESSENTIAL JOB FUNCTIONS基本工作职能

• Resolves customer or staff conflicts efficiently and effectively, escalating the issue to the manager as the situation warrants it;
• 地解决客户或员工之间的冲突, 根据情况将问题升级给区域运营经理；
• Analyses current workflows/processes and communicates best practice to staff;
• 当前的工作流程，并向员工传达***实践；
• Communicates performance expectations to staff, works with staff to set goals linked to organizational initiatives and supports efforts towards achieving those goals;
• 工传达绩效期望，与员工合作设定与组织计划相关的目标，并支持实现这些目标；
• Maintains a broad network of relationships with internal staff, department/organizational leaders, and stakeholders;
• 部员工，部门/组织领导和利益相关者保持广泛的关系网络；
• Enforces regulatory standards to ensure the area of responsibility is in compliance;
• 监管标准以确保责任范围符合要求；
• Provides leadership, mentoring, coaching and education to develop and maintain effective, well‐trained staff based on performance standards;
• 领导和指导，以根据绩效标准开发和维护高效和训练有素的员工；
• Supports departmental leadership in development, setting and executing department goals and strategic plan;
• 部门领导的发展，制定和执行部门目标和战略计划；
• Assists departmental leadership in the disciplinary process and staff performance appraisals;
• 部门领导进行纪律处分和员工绩效考核；
• Writes, modifies and communicates policies and procedures;
• ，修改和传达政策和程序；
• Provides technical expertise to the staff and educates accordingly;
• 工提供技术专业知识并相应地进行指导；
• Assists with department budgeting and capital equipment purchases.
• 部门预算和资本设备采购。

ADDITIONAL DUTIES其他职责

• Other duties as assigned.
• 运营经理安排的工作。
• Takes administrative call.

回答行政电话。

Requirements要求

Education教育

Required Education: Min Degree or Equivalent学士学位。

Preferred Education: Bachelor Degree in a business, management, or a technical field related to the position. 优先选择:与该职位相关的商业，管理或技术领域的学士学位、

Experience 经验

Minimum Experience Required: 2-5 years previous work experience relative to the technical function of the role, to include 1 year in a leadership role that demonstrated personal leadership effectiveness and team‐building strategies. 最低经验要求: 2至5年以前相关职位技术职能的工作经验，包括1年担任领导职务，表现出个人领导效能和团队建设战略。Preferred/Optional Experience: Two years supervisory or management experience.

首选/可选经验: 两年的主管或管理经验。

Organizational Competencies组织能力

• Customer & Patient Focus以客户为中心
• Professionalism & Self Development专业与自我发展
• Teamwork团队合作
• Effective Communication有效的沟通
• Special Factors特殊因素
• Some travel and overnight stays may be necessary for within China
• 国境内可能需要一些差旅
• The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Essential job functions are intended to describe those functions that are essential to the performance of this job, and additional job functions include those that are considered incidental or secondary to the overall purpose of this job.
• 陈述旨在描述分配到该职位的人员所执行的工作的一般性质和水平。基本工作职能旨在描述对此工作绩效至关重要的那些职能，其他工作职能包括那些被认为是偶然或次要的工作职能。
• This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job‐related duties as requested by management.

此职位描述并未声明或暗示上述是分配给该职位的唯一职责和责任。担任此职位的员工将被要求履行管理层要求的任何其他与工作相关的职责。

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