长沙招聘

三方短期合同（5-11月）

Customer Services and Logistics

· Provide timely and right information for customer’s enquiry on price, product availability and extra costs. Extra costs must be accepted by customer.

· Ensure purchase order from customers are acknowledged timely and entered into the system correctly

· Ensure orders with credit limit are resolved before arrangement of delivery

· Coordinate with worldwide network partner or distributors to arrange deliveries for direct customers

· Ensure prompt receipt of signed ship receipt and update of delivery confirmation in the system for invoicing

Administration

· Handle e-mails and answer telephone enquiries. Incumbent is expected to be on-call 24 x 7 due to the nature of the business

· Perform filing and archiving

· Perform ad hoc tasks upon management request

· Back up within Customer Service Team

Context and environment

· Multicultural environment, strong competition

· Constraints – align agreed service level from the suppliers and customers to avoid unexpected and uncontrolled situations which may lead to extra charges

Accountabilities

· Primary contact for direct customers and network customers in the processing and coordination of the delivery of our products.

· Ensure effective and efficient process in place to quote and deliver to the right customer the right product, right quantity, right price, right date and right vessel

· Expected to seek alternatives for exceptional orders and resolves customer’s complaints

Qualifications / experience required

· 3 year of working experience in the area of customer services. Experience in logistics will be an added advantage

· Good communication and interpersonal skills, attention to details

· Proactive & innovative in seeking alternatives

· Language : Fluent English and Mandarin and local dialects as appropriate

薪资情况：税前7-9K/月 工作满6个月+额外一个月的薪资

福利情况：每个月一天带薪年假，公司缴纳公积金个人缴纳部分

工作时间：朝九晚六，周末双休

工作地址：上海市静安区西藏中路268号来福士广场

万宝盛华大中华有限公司，1997年服务启航于香港和台湾。迄今服务覆盖上海、北京、广州、深圳等逾20座直营城市。我们的大股东万宝盛华全球（ManpowerGroup Inc. NYSE:***）是全球人力资源解决方案领导者，拥有70年服务经验。凭借万宝盛华全球的声誉及行业经验，万宝盛华大中华深耕本土20余年。2015年，万宝盛华大中华战略联盟中信产业基金，总部落地上海，服务网络覆盖两岸三地130余城市逾两万家企业。我们始终致力于释放人才的发展潜能，凭借灵活用工、人才寻猎、招聘流程外包、人才管理及培训发展等人力资源综合解决方案，广受业界赞誉，屡次荣膺“亚太人力资源领军企业”。