长沙招聘

PC related:

? Deliver superior End User Experience while ensuring a managed, secure End User environment
? Supports line of Business end users through direct end user support or through projects that deliver changes to the end user environment
? Assist Wholesale and International Service Delivery team in keeping desktops in compliance with the Bank's standards
? Working with lines of business to identify and proactively manage vendor applications to ensure a well maintained and managed end user environment
? Handle user questions, complaints and problems, tracking, measuring, and escalating as appropriate
? Communicate corporate standards and best practices and advocating best practices while maintaining a high level of efficiency
? Assist Networking and Server Engineering teams as appropriate
? Assist with patching, upgrading and coordinate the testing of images within lines of business.
? Address quality and schedule conflicts
? Actively participate in committees, project, and forums which may have impact to the enterprise desktop environment


To be successful in this role, you will possess the following experience:

? Experiences in all phases of desktop operating systems support, implementation, and maintenance, in the finance sector
? Knowledge of desktop operating systems and infrastructure required to implement and support enterprise deployments
? Knowledge of Desktop Services, security and access standards and practices
? Basic understanding of networking and server technologies
? Good communication skills, strong analytical skills, and strong judgment
? Superior customer services skills
? Proficiency in supporting desktop environment: Windows XP, Active Directory, MSOffice, Outlook, MCS, SQL and Exchange.
? Analytical and desktop experience within a large scale, complex environment
? Communication skills-experience of communicating & negotiating with clients
? Good motivation, ability to work on their own initiative
? Strong customer service focus and clear commitment to corporate goals in past assignments


Corporate Service related:

? Work closely with regional CS team based on regional directions on Corporate Real Estate, Services and Corporate Security
? Manage daily operation of facilities management:
o Engineering maintenance and management
o Emergency & alarm monitoring
o Contract management
? Develop strategies for process improvements
? Liaise with landlord on lease events for offices, DR and BCP sites, warehouse/external storage
? Manage space allocation and move requirements with coordination with local business units
? Appoint and manage vendors for various functions (maintenance, supply etc)
? Work with regional CS team on travel management according to the global strategic directions

上海微创软件股份有限公司2002年由微软与上海市政府共同创办，是微软在华投资的***家合资公司。微创始终秉承高标准的服务品质与“成就客户”的服务理念，在全球设有20余处交付中心，分布在中国、美国、日本、澳大利亚，凭借在汽车、保险、高科技、金融、互联网等行业的深厚积累和丰富经验，与2500余家企业与政府客户达成了长期、稳定、友好的合作。