长沙招聘

加入得嘉，你将拥有：

• 温馨的team，nice的上级，多元化的发展空间；

• 优美的环境，良好的气氛，无压力；

• 五险一金+补充医疗，为你保驾护航；子女医疗保险，保护你的家人；

• N多的福利，节日、生日、体检、额外年假等，惊喜多多；

• 基本薪资5-6k，13薪，让你生活得到保障。

• 弹性的工作时间，office+home结合的办公模式，让你轻松自由。

  加入得嘉，你需要具备：

• 购物经验超丰富--熟练运用淘宝/旺旺；

• 脑洞专家—淘宝活动翻花样；

• 活力充沛—充分在线时间；

• 学历力、亲和力、耐心；

• 熟悉基本电脑操作，打字速度50字/分钟以上，熟练使用office办公软件操作；

  主要职责：

  1. 通过旺旺、电话等沟通工具，高效解决客户售后问题；

  2. 对天猫客户的咨询及时响应，做到专业解答，并对疑难问题或客户投诉进行安抚和解决；

  3. 辅助顾客完成网上购买流程，如引导新手买家提交订单，修改价格，指导顾客使用优惠卷等

  4. 处理日常售后问题，审核订单，退款退件等；

  5. 售前售中售后一手抓，回答客户关于产品的问题，包括且不限于产品参数/物流/安装/保养等；数据汇总与总结，对售前客服问题反馈收集。

With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sports surface solutions, with net sales of 2.8 billion in 2021. Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf and athletics tracks, the Group serves customers in over 100 countries across the globe. Tarkett has 12,000 employees and 34 industrial sites, and sells 1.3 million square meters of flooring every day, for hospitals, schools, housing, hotels, offices, stores and sports fields. Committed to change the game with circular economy, the Group has implemented an eco-innovation strategy based on Cradle to Cradle？ principles, with the ultimate goal of contributing to people’s health and wellbeing, and preserving natural capital. Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle？ principles, fully aligned with its Tarkett Human-Conscious Design？ approach.Tarkett is listed on Euronext.


Doing Good. Together.