Global Network DevOps Manager
西安杨森制药有限公司
- 公司规模:1000-5000人
- 公司性质:合资(欧美)
- 公司行业:制药/生物工程
职位信息
- 发布日期:2019-01-30
- 工作地点:北京
- 招聘人数:1人
- 工作经验:8-9年经验
- 学历要求:本科
- 职位月薪:50-60万/年
- 职位类别:网络管理(Helpdesk) 技术总监/经理
职位描述
Position Summary:
The DevOps Manager leads and oversees the operational management and support of global network services across J&J’s operating companies within each region. J&J’s network environment includes global Enterprise Data Centers and sites with emerging technologies (e.g. SDN, SDDC and Virtualization) as well as foundational network services (e.g. Data routing/switching, Voice, Video, WLAN, IPAM, remote access, load balancing, Contact Centers, and Cabling) within a complex and multi-vendor environment. The DevOps Manager is responsible for Managed Service Providers’ day-to-day performance and overseeing Incident, Problem, Continuous Improvement, Release Management, Change Management, and Problem Management. The DevOps Manager will be responsible for business relationships and remediate any escalations. The DevOps Manager will participate in discussions, pilots, experiments, design considerations, and data analysis with engineering and deployment teams to ensure of continuous improvement and provide regional specific requirements.
Major Duties & Responsibilities:
1. Responsible for overall delivery of data network and voice services. Provide management of network operations across multiple technology domains (Voice, Video, Data, Call Center, and network applications). This includes tracking of network performance and capacity as well as making recommendations to improve site health. Oversee and coordinate network Pri1’s and critical issues to ensure the Managed Service Provider is restoring service as quickly and efficiently as possible. Ensure Incident Management is achieving the goal of fast and efficient restoration of services. Receives escalations and manages issues. Provide input to the Reliability Process within the Network domain. Responsible for Change Management performance including Change quality and technical review / approval of Changes for break/fix situations
2. Utilize advanced analytics for continuous improvement and ensure best in class network performance through proactive and predictive network monitoring and controls. This includes management of the operational technologies, tools, metrics, and processes required to support the network domain. Track network performance and capacity and make recommendations. Provide input for operational metrics and dashboards. Closely partner with engineering and deployment teams to ensure of feedback and input of regional specific requirements. Participate in pilots, experiments, and provide input for design considerations.
3. Partner with other TS organizations to deliver end to end process excellence resulting in more robust infrastructure services. This includes collaborating with ISRM and other vendors for risk management. Operationalize technologies and processes
4. Fosters and maintains customer relationships with Business IT units to understand and respond to customer’s operational needs. Coordinate site health assessments and manage remediation of network infrastructure opportunities.
Required Qualifications:
1. Bachelor’s Degree or equivalent experience
2. 8-10 Years Related Experience
3. Proven experience managing complex Network infrastructure within data centers and remote locations, unified communication technology and call center operations required
4. Technical knowledge and experience with converged infrastructure, switching / routing in a large and complex network, DHCP, DNS, IP, IP management tools, network management applications, WAN routing, WAN/LAN/Wireless LAN topologies, MPLS and other WAN technologies, unified Communication, IPT, traffic shaping / QoS, EIGRP/BGP, multimedia/VoIP solutions (SIP), firewalls, and contact center technology
5. Strong knowledge of Routing and Switching; strong understanding of Routing Protocols (OSPF, EIGRP, and BGP) and Gateway Redundancy Protocols (HSRP, VRRP, and GLRP)
6. Strong knowledge of VoIP, Multicast, STP, VTP and Virtual LAN’s and Trunking (VLAN’s); Network Security (ACL’s, IPSec Tunnels), Firewalls (Security Appliances), Netflow, IPSLA, and VPN technologies
7. Proven vendor management experience
8. Excellent written and oral communication skills
9. Proven analytical, evaluative, and problem-solving abilities
10. Ability to effectively prioritize and execute in a high-pressure environment
11. Exceptional customer service orientation
12. Extensive experience working in a team-oriented, collaborative environment
13. Proven experience in network and infrastructure Service
职能类别: 网络管理(Helpdesk) 技术总监/经理
公司介绍
本着公司信条和关爱精神,西安杨森一直是活跃的企业公民,在医药、公共卫生、药物研发领域和企业社会责任方面从事了五十多项合作项目。例如,西安杨森与中国卫生部国际卫生交流与合作中心合作创立了“吴阶平医学研究奖和保罗•杨森药学研究奖”,旨在鼓励医药学领域的工作者不断创新。在过去的17年中,共计305名杰出医药学工作者在45个专业领域获得了该奖项,他们在科研领域做出了大量有价值的创新。 此外,西安杨森也被誉为培养制药行业人才的摇篮。1999年,西安杨森被财富杂志(中文版)评选为“中国最受敬仰的十大外资企业之一”。2005年,西安杨森被中国中央电视台评选为“***雇主”,并且分别在2008年、2009年和2010年获得了“中国大学生***雇主奖”。
目前西安杨森所有的招聘信息仅通过前程无忧,智联招聘和猎聘网进行发布,任何在非上述三家招聘网站看到的信息均非西安杨森正式发布。为避免对您的合法权益造成伤害,请务必通过正规渠道投递简历。
2013年,强生在西安高新区投资兴建强生全球供应链先进的生产基地,该项目建设目前已正式启动。新生产基地占地267,000平方米,将取代西安杨森在西安新城区现有的生产基地,成为强生供应链在亚洲的创新枢纽,从而更好地满足中国和其他新兴市场不断增长的需求。新的生产基地将采用世界***的制造技术和先进的质量体系,并引进集电子批号记录和数据存储于一身的全自动化配方生产操作系统以及先进的德国进口生产工艺设备。
联系方式
- Email:tmao3@its.jnj.com
- 公司地址:北京市朝阳区建国路77号华贸写字楼3座 (邮编:100025)