长沙招聘

岗位职责：

1、负责天猫店铺售前售后的客服工作；

2、负责通过阿里旺旺接待顾客咨询，解释商品的功能等顾客问题，查询商品库存，促进顾客订购商品；

3、确定顾客下单，备注顾客信息，必要时销存系统登记销售订单；

4、负责已下单顾客的有关商品，物流，售后的查询和问题处理，必要时转给天猫店长或运营负责人处理，确保顾客满意；

5、对成功订单进行评价,并跟踪处理各种中差评问题；

6、协助仓库人员对客户问题进行跟踪处理。

任职要求：

1、大专以上学历， 同岗位2年以上工作经验，熟悉天猫运作，有女装品牌天猫客服经验者优先考虑；

2、熟悉电脑基本操作,打字速度必需60字/分钟以上，同时处理10个以上客户咨询； 有淘宝、阿里巴巴工作经验者优先；

3、有良好职业道德,有团队精神,能吃苦；

4、勤奋踏实，能承受一定工作压力， 工作态度积极，吃苦耐劳，勇于进取。

2010年，深圳万旗服饰有限公司收购了CHLOSIO克劳西这一英国的高端品牌，成为以服装设计、研发、生产、销售为一体的服饰类企业。深圳万旗服饰有限公司从创建之初，就制定了“打造民族奢侈品牌，坚守产品品质”的经营方案，开始了敢为人先的追求。公司每季在设计上的投资在700-1000万之间。公司的核心优势就是定位，属于国内高端女装的风向标, 产品在行业具有极强的引导带动作用。公司服装全部采用进口高级面料，满足国内高端女性消费群体, 她们可能是演艺明星、艺术家或从事艺术的优雅女士，亦有高级公务员、企业高管、私营企业家或有艺术品位的自由***。CHLOSIO克劳西以设计时尚、面料高贵、工艺精湛为特点，以力创品牌的规模效应屹立于中国品牌女装界！

In 2010, Shenzhen Wanqi Apparel Co., Ltd. finished the acquisition of CHLOSIO, a high-end British brand, and became a fashion enterprise which main business include fashion design, research and development, production and sales. From the very beginning of its establishment, Shenzhen Wanqi Apparel Co., Ltd. formulated the business plan of "Creating a national luxury brand and holding fast to product quality", and began its great pursuit. The company's quarterly investment in design is between 7-10 million. The company's core advantage is positioning, which belongs to the first echelon of domestic women's clothing brands, and its products play a leading role in the fashion industry. The company's clothing all uses imported high-end fabrics to meet the desire of high quality of top domestic high-end lady consumer groups. They may be star performers, artists or elegant women engaged in art, as well as senior civil servants, corporate executives, private entrepreneurs or free women with artistic tastes. CHLOSIO is characterized by fashionable design, noble fabrics, and exquisite craftsmanship. With the scale effect of its brand, it influences the Chinese women's fashion industry!