长沙招聘

- To ensure the working area is in mint/ tidy condition, personal working area (front office and back office) is in a impeccable cleanliness, keeping self up in a fresh appearance in any time

- Handle customer requests, and suggestion in a polite and positively manner, by requiring analysis of situations to determine best use of resources. Serves as liaison between the customer and technician

- To ensure the Lead-time and pricing provided to the customers are reasonable and accurately,brand policy and target lead time is followed up accurately. - To register the repair orders in IRIS.

- To ensure the estimate management in IRIS for RO which Technical Evaluation is done within 48 hours after registration.

- To invoice of repair orders and sales of accessories to both end customers and local dealers.

- To ensure all the customers of delayed repairs been well informed beforehand.

- To follow up strictly group’s guideline on quotation, service contents and brand policy.

- To check and close cash register and transmit to the CS Officer.

- Contact end customers and dealers for the collection repaired items

- Open, close and reconcile the cash register on a daily basis.

- To revert to CS Officer in case of special RO, difficult claim to handle at the counter or for any deviation.

- To follow up to remind customers if items remain uncollected

- To participant in the physical stock take and discrepancy analysis

- To follow up in confirmation on the quotation with guest

- To monitor the Data entry of SP and Accessory Orders

任职要求Qualification

- Customer Oriented

- Excellent communication skill

- Organized and detail orientated

- At least 2 years working experience in a similar position

- Good in both Chinese and English

- Ability to work under pressure

历峰集团(Richemont)旗下Maison的成功源于所有员工的热情。
作为全球领先的奢侈品公司之一，历峰集团(Richemont)由21家Maison组成，每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上，每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长，同时充分发挥自身独特的美学鉴赏力，与时下最流行的时尚相融合，引领可持续发展又符合道德规范的奢侈品风尚。

历峰集团(Richemont)拥有企业支持服务，并设有地区共享服务平台。这些服务向每一家Maison提供支持，确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。

我们已经共同走过了2000多年的历史，如今我们也应当着眼未来，因此，我们邀请您加入我们，共同在Maison历史中书写新的成功篇章。

历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地，历峰集团(Richemont)的每一家Maison都独具特色，拥有各自的发展历史。在整个历峰(Richemont)集团，诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识，并与当代工艺技巧和技术融为一体。