US Senior Clinical Application Specialist
西门子医疗系统有限公司
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2019-11-12
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 职位类别:超声影像/放射科医师 医疗器械市场推广
职位描述
We at Siemens Healthineers? are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done – because we want what is best for our people, our customers and ultimately the health of mankind. While we are invested in engineering excellence – leading-edge medical technologies and services, we don’t stop there. We’re also deeply invested in our 46.000 people with the hearts of pioneers and minds of engineers, highly committed and connected in this industry. And as we strive to shape the future of healthcare, our overall success will depend on our ability to continuously reinvent ourselves.
Responsibilities:
1、Provide on-site application education at his/her Siemens systems; incl. demo demonstration, turnover training, follow-ups, updates and upgrades for standard systems and applications
2、"Provide customer consultancy and support in individual workflow improvements, incl. have the ability of clinical application of M1 product technology, adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio"
3、Provide professional application support to quickly process and resolve customer tickets, escalations and complaints, incl. error diagnosis and repair, trouble shooting
Care VIP customer and increase communication with VIP customer site
4、Study new product and coach new hire
5、Provide business information and opportunities to lead generation and CDV support
6、Assist the development of central Application Training courses and execution of specific on-site Application Training courses for customer
7、Support the PLM/CRM process, incl. field insight into customer needs, issues and known application errors as well as provision of troubleshooting know-how and experience
8、Support sales team, e.g. product demonstrations, preparation of clinical case studies. Collect clinical images and competitor's information for sales and marketing request
Qualification:
1、Bachelor degree (or above) with major in medical imaging, clinical medicine and related discipline
2、Internal certification: Complete level 3 training courses
3、Good command of English, CET4 is mandatory
4、Strong execution, good communication and interpersonal skill
5、Customer orientation, collaboration and good time management
6、Able to handle multiple task
公司介绍
At Siemens Healthineers, our purpose is to enable healthcare providers to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, and improving patient experience, all enabled by digitalizing healthcare.
An estimated five million patients globally everyday benefit from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
We are a leading medical technology company with over 170 years of experience and 18,000 patents globally. With about 50,000 dedicated colleagues in over 70 countries, we will continue to innovate and shape the future of healthcare.
联系方式
- 公司地址:海阳西路前滩时代广场 (邮编:201318)