长沙 [切换城市] 长沙招聘

马戏城高级海运客服7500

上海佩琪信息技术有限公司

  • 公司规模:150-500人
  • 公司性质:民营公司
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2019-01-12
  • 工作地点:上海-静安区
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:大专
  • 职位月薪:6-8千/月
  • 职位类别:客服专员/助理  

职位描述

Job Summary

This position is to handle daily operation to meet customers’ needs, provide quality services and make sure no service failures occur

一、Scope and Accountability

1、Handle daily operations activities for customers

2、Achieve a high customer satisfaction rating

3、Provide suggestion for problem solving to meet customers satisfaction

4、Implement new customers’ requirements

5、Co-operate with service providers to solve local customs/trucking problems

6、Seek support from supervisor for final decision and approval

7、Daily support of supervisor for group operations including helping to cover

supervisor when he/she is not available.

8、Manage KEY/VIP accounts

二、Qualifications

1、College degree

2、Some experience in the transportation industry

3、Good command of both spoken/written English and Chineses

4、Attention to detail, pc skills, typing ability, customer focus

5、Shipping knowledge, understanding of customs regulations, ability to make presentations before audiences of 5 or more people

职能类别: 客服专员/助理

公司介绍

佩琪一站式人力资源服务为各个行业不同规模的企业提供薪资管理、人事代理、劳务派遣、福利管理、HR平台在线应用、法务咨询、招聘及甑选、培训及发展和绩效管理服务。我们的解决方案已帮助客户高效地管理内部业务,加速HR转型,令其专注于核心业务的发展,提升成本的有效性,权利协助达成业务目标,同时降低企业风险。

联系方式

  • Email:polly.qian@hrpackage.com
  • 公司地址:上海市闵行区莘福路388号莘东置业大厦1号楼320室 (邮编:201100)
  • 电话:15921020846