马戏城高级海运客服7500
上海佩琪信息技术有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-01-12
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:大专
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
Job Summary
This position is to handle daily operation to meet customers’ needs, provide quality services and make sure no service failures occur
一、Scope and Accountability
1、Handle daily operations activities for customers
2、Achieve a high customer satisfaction rating
3、Provide suggestion for problem solving to meet customers satisfaction
4、Implement new customers’ requirements
5、Co-operate with service providers to solve local customs/trucking problems
6、Seek support from supervisor for final decision and approval
7、Daily support of supervisor for group operations including helping to cover
supervisor when he/she is not available.
8、Manage KEY/VIP accounts
二、Qualifications
1、College degree
2、Some experience in the transportation industry
3、Good command of both spoken/written English and Chineses
4、Attention to detail, pc skills, typing ability, customer focus
5、Shipping knowledge, understanding of customs regulations, ability to make presentations before audiences of 5 or more people
职能类别: 客服专员/助理
公司介绍
联系方式
- Email:polly.qian@hrpackage.com
- 公司地址:上海市闵行区莘福路388号莘东置业大厦1号楼320室 (邮编:201100)
- 电话:15921020846