长沙招聘

For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,000 employees and is represented in more than 100 countries around the world.

Overview:

Individual will be responsible for installation, customer training, preventive maintenance, corrective repair of Waters entire range of LC Products and must demonstrate a strong focus on customer satisfaction.

Responsibilities:

- Travel to customers site to carry out preventive maintenance and corrective repair , implementations and customer training.

- Feed back any customers request via our business systems

- To ensure that quality system procedures and Health & Safety standards are adhered to at all times.

- Work in a well-organized fashion in terms of planning, material handling and all administrative actions to adequately document any intervention; log activities through existing systems (FSR, CIT).

Qualifications:

- Bachelor’s degree in Electronic, Mechanics or chemical background or a related field.

- Sound knowledge of LC

- Ready to work in a motivated and flexible team in close cooperation .

- Be prepared to travel within China.

- Fluent in reading English document . Fluent in written and spoken is a plus.

- HARDWARE: Have hardware knowledge related to Electronics, Fluidics, Mechanics etc. Experience Alliance and Acquity UPLC instrumentation is a plus.

- SOFTWARE: Sound knowlegde of current Microsoft Operating Systems, MS-Office and Lotus Notes. Having knowledge of Waters Software like Empower is a plus

Responsibilities

- Provide installation, commissioning, on-site training, trouble shooting, telephone-support and maintenance of Waters instruments at customers' sites

- Maintain high focus on customer satisfaction and respond professionally to customers needs

- Prepare reports, logs and documentation of service and repair activities; prepare service reports; maintain up-to-date manuals, service notes, drawings, and other materials needed for work effectiveness.

- Document servicing work in progress, completed work, and other necessary tracking paperwork; submits required paperwork on a timely basis to supervisors and department manager.

- Provide technical support to sales team and generate service revenue for the territories assigned.

- Maintain good job efficiency by constantly reviewing the time utilization of own activities

- Ensure achievement of high level of customer service and customer relations

- Provide advice on product applications, deliver high quality customer service standard and perform service recovery.

- Carry out post-sales training program to customers

Requirements

- MUST HAVE AT LEAST 2 YEARS HANDS-ON EXPOSURE TO ULTRA PERFORMANCE LIQUID CHROMATOGRAPHY (UPLC) AND MASS SPECTROMETRY

- MUST HAVE A UNIVERSITY DEGREE WITH MAJOR IN CHEMICAL ANALYSIS OR ELECTRICAL ENGINEERING

- EXCELLENT CUSTOMER SERVICE ATTITUDE

- Fluent in written and spoken English

- Good teamwork and leadership skills

Interested and qualified individuals are invited to send their detail resume to hr_china@waters.com.

沃特世公司创始于1958年，是全球领先的分析实验室技术开发商及制造商。沃特世专注于推动当今前沿分析实验室技术的应用，包括液相色谱、质谱和相关化学耗材及信息化解决方案。

自上世纪80年代进入中国以来，沃特世的规模与实力与日俱增，在大陆及香港、台湾均设有运营中心，拥有五百多名本地员工，并在上海、北京、广州、成都设立实验中心和培训中心。

自2003年成立沃特世科技（上海）有限公司以来，今天的中国已成为沃特世全球营收仅次于美国的第二大市场。作为分析科学家的理想合作伙伴，沃特世始终坚持提高本地技术能力、支持本地技术人才培育，并推动制药、食品安全、健康科学、环境保护等相关行业标准和法规的建立和完善。

凭借出众的人才与全球布局，沃特世已经为其商业合作伙伴创造了显著的价值，并致力于满足广大中国消费者对更美好生活的需求。


About Waters China

Founded in 1958 in the U.S., Waters Corporation is a leading developer and manufacture of analytical laboratory technologies. The company is focused on advancing the most leveraged laboratory technologies in use today: liquid chromatography, mass spectrometry and related chemistry consumables and informatics solutions..

Having established a regional presence in China since 1980s, Waters has grown in size and strength with more than 500 local talents located in five operating centers: Shanghai, Beijing, Guangzhou, Chengdu and Hong Kong.

Through Waters Technologies (Shanghai) Limited founded in 2003, China has become Waters' second largest market worldwide as measured by revenue, only behind the United States. As a preferred partner of analytical scientists, Waters will continue to enhance local technological capabilities, support training for local technical talent and stimulate development of the standardization and regulation of Pharmaceutical, Food, Health Science, Environment Protection and all related industries.

Waters has the talent and global footprint to create significant value to our business partners as well as to serve the Chinese people's evolving needs for a better life.

The opportunities are now available for you to challenge yourself in your career!