CRM Manager(年薪80-100W)
E&G H.RCONSULTING CO.,LTD
- 公司规模:50-150人
- 公司性质:合资
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2017-11-28
- 工作地点:上海-静安区
- 工作经验:无工作经验
- 学历要求:本科
- 语言要求:英语
- 职位月薪:3-5万/月
- 职位类别:企业/业务发展经理 客户经理/主管
职位描述
职位描述:
BUSINESS ANALYSIS:
-Responsible for identifying and leveraging data of the guest's purchase behaviors to maximize and continually improve upon the return on investment of each consecutive initiative.
-Creation of views to understand business opportunities, based on distribution channels, customers, products.
-Create the definition of objectives and measures for marketing and clienteling objectives.
-Regularly measure the performance of the distribution channels through a set of KPI, to reach the set goals for the region/store/staff member.
-ROI on CRM activities and customer value growth.
CRM platform/System and DATA MANAGEMENT:
-Support and implement new technology digital communication platforms like mobile app.
-Transfer data into consumer insights & strategies
-Minimizing duplications and data quality.
-Enforcing data entry standards.
-Verify correct data flow from disparate IT systems.
TRAINING:
-Check and translate WW training materials.
-Train all regional users in all depts.
-Ongoing support for all users.
SUPPORT FOR CLIENT ACTIVITIES PLANNING AND REPORTING:
-Creation of list views for marketing mail outs.
-Creation of business reports.
Communication with Stores:
-Communicate with store CRM Specialist or ambassador; to get first hand CRM related feedbacks, like client retention rate, etc.
BUSINESS ANALYSIS:
-Responsible for identifying and leveraging data of the guest's purchase behaviors to maximize and continually improve upon the return on investment of each consecutive initiative.
-Creation of views to understand business opportunities, based on distribution channels, customers, products.
-Create the definition of objectives and measures for marketing and clienteling objectives.
-Regularly measure the performance of the distribution channels through a set of KPI, to reach the set goals for the region/store/staff member.
-ROI on CRM activities and customer value growth.
CRM platform/System and DATA MANAGEMENT:
-Support and implement new technology digital communication platforms like mobile app.
-Transfer data into consumer insights & strategies
-Minimizing duplications and data quality.
-Enforcing data entry standards.
-Verify correct data flow from disparate IT systems.
TRAINING:
-Check and translate WW training materials.
-Train all regional users in all depts.
-Ongoing support for all users.
SUPPORT FOR CLIENT ACTIVITIES PLANNING AND REPORTING:
-Creation of list views for marketing mail outs.
-Creation of business reports.
Communication with Stores:
-Communicate with store CRM Specialist or ambassador; to get first hand CRM related feedbacks, like client retention rate, etc.
职能类别: 企业/业务发展经理 客户经理/主管
关键字: CRM
公司介绍
Specialized in Retail & Luxury industry Retail Head & General Management level positions
The firm has comprehensive offering servicing all areas of specialty recruitment and just expanded the footprints into China, with the office network and business areas to cover -
Shanghai
Beijing
Chengdu
We recruit into –
Retail & Luxury
FMCG
If you are interested in hearing more job information and market trends please feel free to contact me at hr@enghr.com.cn. All correspondence will be kept confidential.
The firm has comprehensive offering servicing all areas of specialty recruitment and just expanded the footprints into China, with the office network and business areas to cover -
Shanghai
Beijing
Chengdu
We recruit into –
Retail & Luxury
FMCG
If you are interested in hearing more job information and market trends please feel free to contact me at hr@enghr.com.cn. All correspondence will be kept confidential.
联系方式
- Email:hr@enghr.com.cn
- 公司地址:地址:span北京国贸