CS Coordinator微软项目协调
万宝盛华企业管理咨询（上海）有限公司
- 公司规模：1000-5000人
- 公司性质：外资（欧美）
- 公司行业：中介服务
职位信息
- 发布日期：2017-11-20
- 工作地点：上海-闵行区
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语熟练
- 职位月薪：8-9千/月
- 职位类别：客服专员/助理 售前/售后技术支持工程师
职位描述
职位描述：
Description:
The CSS Knowledge Management China Team delivers technical support content (Knowledge Base articles, Video Content, Fixit Diagnostic content, etc.) for global customers and partners to help them resolve problems when using Microsoft products. These technical contents are published on various key Microsoft properties such as:
？ https://support.microsoft.com/
？ https://docs.microsoft.com/
？ https://technet.microsoft.com/
？ https://msdn.microsoft.com/
We are looking for a skilled project coordinator for content projects.
As a project coordinator, you are supporting the content partners to ensure the effectiveness and efficiency in content creation and updating. The primary functions include:
? Support the content workflow by maintaining content task creation and maintenance per well-defined process and guidelines
? Support the content task scheduling and task distribution
? Support content project managers by monitoring and maintaining the relevant process compliance of the content tasks
? Assist with the writers to achieve the daily content production goals via liaison between content writers/editors and other content partners
? Support the content partners to perform the content quality verification
Qualifications:
? 3+ years project coordination or customer technical support work experience is required
? Proven written communication skills in English and effective oral English skills are required. CET-6 certification is required
? BA/BS is required. Computer Science, Information Management, or Software engineering degree is preferred
? Proven communication, problem-solving and analytical skills are required.
? Attention to details and be passionate about work
? Good time management skill and ability to handle & get balance between multiple projects
? Quick learner of new tools, processes and technologies
Description:
The CSS Knowledge Management China Team delivers technical support content (Knowledge Base articles, Video Content, Fixit Diagnostic content, etc.) for global customers and partners to help them resolve problems when using Microsoft products. These technical contents are published on various key Microsoft properties such as:
？ https://support.microsoft.com/
？ https://docs.microsoft.com/
？ https://technet.microsoft.com/
？ https://msdn.microsoft.com/
We are looking for a skilled project coordinator for content projects.
As a project coordinator, you are supporting the content partners to ensure the effectiveness and efficiency in content creation and updating. The primary functions include:
? Support the content workflow by maintaining content task creation and maintenance per well-defined process and guidelines
? Support the content task scheduling and task distribution
? Support content project managers by monitoring and maintaining the relevant process compliance of the content tasks
? Assist with the writers to achieve the daily content production goals via liaison between content writers/editors and other content partners
? Support the content partners to perform the content quality verification
Qualifications:
? 3+ years project coordination or customer technical support work experience is required
? Proven written communication skills in English and effective oral English skills are required. CET-6 certification is required
? BA/BS is required. Computer Science, Information Management, or Software engineering degree is preferred
? Proven communication, problem-solving and analytical skills are required.
? Attention to details and be passionate about work
? Good time management skill and ability to handle & get balance between multiple projects
? Quick learner of new tools, processes and technologies
职能类别： 客服专员/助理 售前/售后技术支持工程师
关键字： IT支持 helpdesk 技术支持 技术运维 技术客服 coordinator
公司介绍
万宝盛华大中华有限公司，1997年服务启航于香港和台湾。迄今服务覆盖上海、北京、广州、深圳等逾20座直营城市。我们的大股东万宝盛华全球（ManpowerGroup Inc. NYSE:***）是全球人力资源解决方案领导者，拥有70年服务经验。凭借万宝盛华全球的声誉及行业经验，万宝盛华大中华深耕本土20余年。2015年，万宝盛华大中华战略联盟中信产业基金，总部落地上海，服务网络覆盖两岸三地130余城市逾两万家企业。我们始终致力于释放人才的发展潜能，凭借灵活用工、人才寻猎、招聘流程外包、人才管理及培训发展等人力资源综合解决方案，广受业界赞誉，屡次荣膺“亚太人力资源领军企业”。
联系方式
- Email：manpowerrecruiting@163.com
- 公司地址：华苑产业园海泰大道