长沙招聘

职位描述：
1．主要职责
1.1服务商的开发，管理，年度考核
?区域新服务商的开发，评估，训练
?区域服务商服务能力提升辅导，服务意识和配合度提升
?区域服务商服务质量监督，纠正
?区域服务商分级管理，年度考核，以及服务商汰换
1.2公司产品安装合格确保
?配合研发部制定公司产品安装规范标准文件，并宣贯至每个安装商每个项目
?区域直营项目安装商确认，安装环境确认，安装过程跟踪，安装合格验收
?区域代理商项目安装技术支持，安装合格验收
?区域非项目产品安装验收
1.3公司产品维修保养服务管理
?督促保内维保按时按质处理，服务商费用结算审核 ?督促保外维保按时按质处理，收费监督
?服务的规范性，标准化管理
?区域客诉及事故应急处理
1.4 区域内客户数据的收集整理，日常维修数据分析
?区域内服务人员日常管理，客户满意度改进，安装改进
?客户基础数据收集整理
?日常维保，安装，换件等数据整理分析
1.5其他事项
?参与编写和更新技术资料，包括：新产品维修培训资料，服务手册、安装规范等
?负责对办事处、分销商、服务商的售后服务人员提供安装及维修技术咨询
?负责对办事处、分销商、服务商的售后服务人员进行安装及维修技术培训
?负责区域质量原因退货判定及审批，以及返修及分销商委托返修的工作
2．任职资格
2.1大学机械、电气、热工，暖通、给排水等专业专科以上学历，可阅读简单英文技术资料。
2.2有三年以上工作经验，熟悉热水器现场安装管理。
2.3熟悉OFFICE软件操作，能看懂零件和电气设计图。
2.4有较强动手能力和故障判断分析能力，有一定的沟通技巧和良好表达能力。
2.5能适应经常性出差。 举报 分享

1. Brand introduction
In 1889, Edwin Ruud invented the first automatic volume water heater. In 1925, Ruud Group was founded in Atlanta, Georgia, USA. With 131 years of history, Ruud Group is the world's leading manufacturer of heating, cooling, water heating, pool @ spa heating and commercial refrigeration products. It is one of the world's leading manufacturers of water heaters.

Rheem, Rund, Everhot, Raypak, Eemax, Intergas, Solahart, Vulcan and many other international brands are owned by Rheem Group. The Group has 10 R&D centers, 11 water departments and 14 production centers around the world. Its products are traded well in more than 85 countries and regions in America, Europe, Australia, Asia and Africa. We sell more than 6 million pieces of various water heating products every year with a global revenue of more than $4.4 billion.
 

II. Rheem China
In 1994, as one of the early batch of foreign companies in China, Rheem Australia set up a Joint-Venture (JV) in Chengdu under the brand of Everhot - Everhot Water Heater (Chengdu) Co., Ltd. In 2008, the JV was wholly owned by Rheem Group and officially changed the name to Rheem (China) Water Heater Co., Ltd in 2010. In 2020, Rheem Group further promoted the globalization strategy and focus on China to invest in the construction of the world's 6th R&D center and the world's 7th Innovation Learning Center (ILC) in Chengdu, Rheem China’s headquaters location.
Rheem China has been providing customers with excellent quality products by virtue of its global resource advantage all over the years. Since the establishment, we have introduced advanced storage (tank) product line from Australia, specializing in producing electric Storage and storage. Since 2000, in order to meet the domestic market demand, we started to develop horizon electric storage. In 2004, the company began to develop and produce heat pump products independently, which became one of the pioneers of heat pump products in China. In 2007, we began selling Raypak boiler products in China market. In 2012, the company introduced Paloma rapid gas water heater assembly line from Japan. In 2015, Rheem Group acquired EEMax, a global brand of instant electric water heaters to enter into China market. In 2017, Rheem acquired the top European brand Intergas, and the wall furnace products were added to our China production line.
Rheem China not only win the trust from our world-class customers as McDonald's, KFC, Burger King,Haidilao, Wal-Mart, Carrefour, Unilever, Pepsi, Coca-Cola, but also we set up the long-term cooperation relationship with domestic well-known customers as Hutchison Huangpu, Vanke, China Resources Group (Huarun), Capitaland, Yanlord, Ryan, Longhu Real Estate Enterprises. Furthermore, we provide tailored professional water heater solutions to local government agencies, schools, hospitals, airports, hotels, clubs, beauty fitness, etc.
Since then, after more than 20 years of development, Rheem China has become a professional water heater manufacturer integrating R&D, manufacturing and sales, covering household electric/gas/air energy/solar water heater, wall-mounted heating stove, commercial water heater/boiler/air source water heater/solar water heater. Many successful cases also make us become the customer trusted central water heater and heating expert in the market.


一、品牌介绍
1889年，Edwin Ruud发明了***台自动容积式热水器，1925年，瑞美集团正式成立，总部位于美国佐治亚州的亚特兰大，拥有131年发展历史的瑞美，是全球***一家集供暖、制冷、热水、泳池加热和商用冷却产品于一体的制造商，也是全球***的热水器制造商之一。
瑞美集团旗下有Rheem、Rund、EVERHOT 、Raypak 、Eemax 、Intergas、Solahart、Vulcan等多个国际知名品牌。集团在全球设有10个研发中心，11个水事业部， 14个生产中心，产品畅销美洲、欧洲、澳洲、亚洲、非洲等超过85个国家和地区，每年售出超600万件各类热水产品，全球营收超过44亿美元。

二、瑞美（中国）
1994年，澳大利亚瑞美作为***进入中国的外资企业之一，以EVERHOT（恒热）品牌在成都成立合资公司——豪特容积热水器（成都）有限责任公司。2008年，合资公司被瑞美集团全资控股，并于2010年正式更名为瑞美（中国）热水器有限公司。2020年，瑞美集团进一步推动全球化战略，成立中国区，并于成都总部投资建设全球第六个研发中心、全球第七个创新学习中心。
多年来，瑞美（中国）凭借集团全球化的资源优势，不断为用户带来品质卓越的产品。公司成立之初，引进澳大利亚先进的容积式产品生产线，专业生产容积式电和燃气热水器。2000年开始，为满足国内市场需求，开发横挂式电热水器。2004年，公司开始自主研发生产热泵产品，成为国内热泵产品的先行者之一。2007年，Raypak锅炉开始在中国市场销售。2012年，公司引进日本Paloma快速燃气热水器专业装配线。 2015年，瑞美集团收购全球***即热式电热水器品牌Eemax，即热式电热水器随之进入中国市场。2017年，集团收购欧洲***品牌Intergas，壁挂炉产品加入中国生产线。
瑞美（中国）不仅赢得麦当劳、肯德基、汉堡王、海底捞、沃尔玛、家乐福、联合利华、百事可乐、可口可乐等世界知名公司信赖，还和国内知名的和记黄浦、万科、华润、凯德置地、仁恒、瑞安、龙湖等地产企业建立了长期合作关系，也为政府机关、学校、医院、机场、酒店、会所、美容健身等单位量身定制专业热水解决方案。
至此，经过20多年的发展，瑞美（中国）已成为一家集研发、制造与销售于一体的专业热水设备制造商，产品涵盖家用电/燃气/空气能/太阳能热水器、采暖壁挂炉、商用热水炉/锅炉/空气源热水机组/太阳能热水器。众多成功案例，也让瑞美（中国）成为市场上让客户放心的中央热水·供暖专家。