长沙招聘

职位描述：

POSITION DESCRIPTION

BUSINESS UNIT: Enterprise Property Group

FUNCTION: Facility Management

TITLE: Facility Senior Operation Manager

RESPONSIBILITY LEVEL:

Responsible for managing the day to day operations of JCI APAC New Campus facilities to ensure the operations, maintenance, and vendor management standards of the contract are met in a cost effective, safe and efficient manner. This includes the management of CBRE account teams and also the JCI soft service supervisor, who manages employee services.

This role shall liaison with internal customers and stakeholders to understand business needs, address key issues, forecast business growth, plan site strategy and solutions accordingly. Is responsible for creating operation guidelines by working with customers and stakeholders to deliver the regional facility management and achieve customer satisfaction in accordance with approved guidelines and budget.

PRINCIPLE DUTIES:

1. Supervise and manage the performance of the CBRE account teams.

2. Interface and liaison with customer regional and site management to understand business needs, key issues and business growth and plan accordingly for strategy and solutions. Achieve customer satisfaction on facility services.

3. Be able to initiate and drive required new processes or procedures on the regional or site level basis by working with customers and stakeholders to address new business needed or solve key business issues.

4. Identify the gaps of services and improvement plans to drive continuous customer satisfaction.

5. Ensures all facilities are operated and maintained in a cost-effective, and safe conditions and meet customer requirements and satisfaction in accordance with the approved budget.

6. Prepare/plan overall facility budget and review/approve all related budget and spending from CBRE account.

7. Will work with CBRE account team and JCI Procurement on all sourcing activities.

8. Communicate operating philosophy, objectives and expectations to site operation managers or CBRE account managers in a continuing effort to build the regional or site team.

9. Establish process performance metrics and track,analyze and report performance in terms of quality, safety, cost, and customer satisfaction.

10. Take corrective actions to bring about required change and ensure the level of facility services and specified standard.

11. Resolves problems and conflicts and maintain open communications with the customers to ensure satisfaction.

12. Support any initiatives related with M&A, emergency preparedness and response, EHS, energy saving programs, etc.

13. Support projects in the assigned sites including design review, commissioning of systems, and final acceptance of the new sites or offices from operation perspective.

14. Drive cost saving initiatives by utilizing all JCI resources to reduce costs.

REQUIREMENTS:

1. Bachelor’s degree in electrical, or mechanical or equivalent experience required. HVAC with Electric/ELV/AV experience is preferred.

2. More than 15 yrs of experience in facility management or building operations required. Having experience of being a site manager managing campus of more than 2,000 people for more than 8 yrs is preferred.

3. Have experience of being as a leader managing the customer satisfaction for facility services.

4. Demonstrated super interpersonal skills, communication skills and ability of influencing without authority.

5. Demonstrated leadership abilities and organizational skills.

6. Strong stakeholder management skills

7. Open-minded, very good listening skills, be proactive in seeking customer feedbacks, very responsive to customer feedback and concerns.

8. Process-driven and able to initiate new processes by working with key stakeholders.

9. Must be a team player.

10. Contract Management experience required.

11. Financial acumen and experience of budgeting.

举报 分享

关于江森自控
在江森自控，我们致力于改善人们的生活、工作、学习和娱乐环境。江森自控致力于可持续发展，公司承诺在2040年前实现净零碳排放。作为智慧、健康和可持续建筑的全球领导者，我们凭借超过135年的创新经验，运用全面的数字化解决方案OpenBlue及建筑科技领域完整的产品和解决方案组合，为医疗、教育、数据中心、机场、体育场和生产制造等众多领域实现可持续发展的蓝图。江森自控在全球150多个国家拥有100,000名专业员工，旗下拥有多个业内值得信赖的品牌。
亚太区概况
通过广泛的业务网络和足迹，江森自控致力于为该地区的客户提供全方位的卓越服务:
29家制造工厂
10处研发基地
260多个分支机构
28000多名员工
*以上数据包含江森自控和江森自控日立空调
公司在中国拥有：
9000多名员工
9家制造工厂
3处研发基地
40多个办事处
100多个销售支持点
我们的价值观
诚信为先
我们承诺诚实和透明。我们坚持***诚信标准并信守我们做出的承诺。
客户至上
客户成功，我们才能成功。长期战略合作关系带来的独特洞见和实力，让我们能够创造卓越的客户体验与解决方案。
使命为本
我们坚信利成于益，勇于承担：通过我们提供的解决方案、我们对社会的奉献、我们开展业务的方式以及我们对保护人民和环境的承诺让世界变得更加美好。
着眼未来
我们的创新和持续改进文化激励我们在解决当今挑战的同时，不断思考“接下来会发生什么”。
同一个团队
我们是同一个团队，致力于团结协作，创造高效适用的解决方案，推动世界进步。