Customer Support Technician
应用材料投资(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-08-08
- 工作地点:上海-浦东新区
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:英语
- 职位月薪:1.5千以下/月
- 职位类别:FAE 现场应用工程师
职位描述
职位描述:
Expands skills in own work area within an analytical/scientific method or operational process. Maintains appropriate licenses, training and/or certifications, as needed. Applies experience and skills to complete assigned work within our area of expertise. Works within standard operating procedures and/or scientific methods. Works with a moderate degree of supervision.
Key Responsibilities
1. Performs standard Tier I procedures including wafer measurement.
2. Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.
3. Disassembles, cleans and rebuilds kits as part of kit management quality.
4. Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
5. Able to diagnose and resolve basic technical problems.
6. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
7. Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
8. Complies with all safety procedures and consistently demonstrates safety as a value.
Education
? Associate's Degree
? 2 - 4 Years of Experience
举报
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Expands skills in own work area within an analytical/scientific method or operational process. Maintains appropriate licenses, training and/or certifications, as needed. Applies experience and skills to complete assigned work within our area of expertise. Works within standard operating procedures and/or scientific methods. Works with a moderate degree of supervision.
Key Responsibilities
1. Performs standard Tier I procedures including wafer measurement.
2. Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.
3. Disassembles, cleans and rebuilds kits as part of kit management quality.
4. Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
5. Able to diagnose and resolve basic technical problems.
6. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
7. Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
8. Complies with all safety procedures and consistently demonstrates safety as a value.
Education
? Associate's Degree
? 2 - 4 Years of Experience
职能类别: FAE 现场应用工程师
公司介绍
应用材料公司是材料工程解决方案的领导者,全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术,我们助力客户实现可能。应用材料公司坚信,我们的创新必能驱动先进科技成就未来。
应用材料公司在中国有着30多年坚实的发展历史,业务遍及全国。1984年,应用材料公司在北京设立了中国客户服务支持中心,成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持,应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外,应用材料公司还建立了一支经过良好培训、经验丰富的服务团队,为亚太地区不断增长的客户提供大力支持。
应用材料公司在中国有着30多年坚实的发展历史,业务遍及全国。1984年,应用材料公司在北京设立了中国客户服务支持中心,成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持,应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外,应用材料公司还建立了一支经过良好培训、经验丰富的服务团队,为亚太地区不断增长的客户提供大力支持。
联系方式
- Email:Recruitment@amat.com
- 公司地址:上海市浦东张东路1388号22幢 (邮编:201203)