长沙招聘

职位描述：
Demonstrates higher level knowledge and skills within own discipline. Solves varied and moderately complex problems. Exhibits knowledge of the company, processes and customers.
Key Responsibilities

1. Understand, research, and resolve internal and external application and systems issues of moderate difficulty. Independently learn and investigate customer's high value problem (HVP), systematic bug or systematic software failures.
2. Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
3. Participates in product design, testing and documentation reviews as appropriate. Participate in user conferences.
4. Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
5. Attend AMAT classes in designated product line and external classes for third-party software.
6. Provide on-going training to customers and customer engineers (CE) for technical products and systems issues.
7. Provide assistance in analysis of customer OS performance, integration and database management issues. Deliver updates and reports to managers, partners and peers.
8. Assist in training junior level engineers in departmental procedures, corporate procedures, and detailed product operation.

Functional Knowledge
Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise
Understands key business drivers; uses this understanding to accomplish own work

Leadership
No supervisory responsibilities but provides informal guidance to new team members

Problem Solving
Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact
Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills
Explains complex information to others in straightforward situations

Education
Bachelor's Degree
2 - 4 Years of Experience 举报 分享

应用材料公司是材料工程解决方案的领导者，全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术，我们助力客户实现可能。应用材料公司坚信，我们的创新必能驱动先进科技成就未来。

应用材料公司在中国有着30多年坚实的发展历史，业务遍及全国。1984年，应用材料公司在北京设立了中国客户服务支持中心，成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持，应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外，应用材料公司还建立了一支经过良好培训、经验丰富的服务团队，为亚太地区不断增长的客户提供大力支持。