长沙招聘

职位描述：
Description:

Deloitte China

The Deloitte China network of firms, backed by the global Deloitte network, deliver a full range of audit, tax, consulting and financial advisory services to local, multinational and growth enterprise clients in China. We are one of the leading professional services providers with 19 offices in Beijing, Hong Kong, Shanghai, Changsha, Chengdu, Chongqing, Dalian, Guangzhou, Hangzhou, Harbin, Hefei, Jinan, Macau, Nanjing, Shenzhen, Suzhou, Tianjin, Wuhan and Xiamen in China. We have nearly 13,500 people working on a collaborative basis to serve clients, subject to local applicable laws.

Deloitte drives progress. Our extensive service spectrum enables us to help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

To learn more about how Deloitte makes an impact that matters in the China marketplace, please connect with our Deloitte China social media platforms via www2.deloitte.com/cn/en/social-media.

Incumbent Role:

Primarily provide application support and management reporting support to partners and employees on the firm's new SAP Practice Management System and BI platform, as well as a wide range of in-house business applications. To further undertake the business analyst role, he / she will have to work with Service Management Team on user requirement management and change management of system development / implementation / enhancement projects.

Primary Responsibilities (as Application Support Role):

Provide application support to business users – answer application usage enquiry, perform first-level trouble-shooting on user reported issues, and liaise with Development / Implementation Team for problem resolution

Develop expert understanding of internal business applications and related processes through proactive self-learning

Track and report application support calls for knowledge sharing

Assess and channel user feedback to Service Management Team based in front line offices for continuous system improvement

Provide BI reporting and data analysis support to meet management information need

Conduct functional test of application enhancements and new system developments / implementations to ensure application quality meets user requirements and application standards

Prepare test plan and test cases, track test issue logs and liaise with Development / Implementation Team for issue fixing

Secondary Responsibilities (as Business Analyst Role):

Liaise with business users to formulate new system requirements and assess enhancement requests to fulfil ongoing business needs

• Collect and analyze business requirements

• Compile user requirement specification

• Prepare system prototype

• Manage system scope and user expectations

Provide support and coverage to change management to ease stakeholders to understand and adopt new systems and processes

• Coordinate user acceptance test

• Prepare system user guides and communication material

• Arrange and deliver user training

• Liaise with business users for system migration

• Liaise with Development Team and Operation Team for production system setup

Qualification:

Incumbent qualification:

University graduate of information technology discipline; applicant with work experience in business analysis role may be considered for business analyst position

Previous hands-on work experience in application support or development in Microsoft .Net environment a definite plus

Familiar with one or more of the following areas

• SAP ERP application

• SQL Server reporting tool

• MS Office productivity tools

• Practice Management / Client Relationship Management processes in professional service firm

Strong business acumen

Excellent analytical and problem solving skills

Service oriented mind set and team player with good inter-personal skills

Good written and oral communication skills in Chinese/Putonghua and English

Comfortable with communicating with users at all levels

Self-motivated, able to work independently and under pressure

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About Deloitte Global
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), and its network of member firms, and their related entities. DTTL and each member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. Please see www.deloitte.com/cn/en/about for a detailed description of DTTL and its member firms.

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's more than 200,000 professionals are committed to becoming the standard of excellence.

About Deloitte in Greater China
We are one of the leading professional services providers with 22 offices in Beijing, Hong Kong, Shanghai, Taipei, Chengdu, Chongqing, Dalian, Guangzhou, Hangzhou, Harbin, Hsinchu, Jinan, Kaohsiung, Macau, Nanjing, Shenzhen, Suzhou, Taichung, Tainan, Tianjin, Wuhan and Xiamen in Greater China. We have nearly 13,500 people working on a collaborative basis to serve clients, subject to local applicable laws.

About Deloitte China
The Deloitte brand first came to China in 1917 when a Deloitte office was opened in Shanghai. Now the Deloitte China network of firms, backed by the global Deloitte network, deliver a full range of audit, tax, consulting and financial advisory services to local, multinational and growth enterprise clients in China. We have considerable experience in China and have been a significant contributor to the development of China's accounting standards, taxation system and local professional accountants.

关于德勤全球
Deloitte （“德勤”）泛指德勤有限公司（一家根据英国法律组成的私人担保有限公司，以下称“德勤有限公司”） ，以及其一家或多家成员所和它们的关联机构。德勤有限公司与每一个成员所均为具有独立法律地位的法律实体。德勤有限公司（又称“德勤全球”）并不向客户提供服务。请参阅 www.deloitte.com/cn/about 中有关德勤有限公司及其成员所的详细描述。

德勤为各行各业的上市及非上市客户提供审计、税务、企业管理咨询及财务咨询服务。德勤成员所网络遍及全球逾150个国家及地区，凭借其世界一流和高质量专业服务，为客户提供深入见解以协助其应对最为复杂的业务挑战。德勤拥有超过200,000名专业人士，致力于追求卓越，树立典范。

关于德勤大中华
作为其中一所具领导地位的专业服务事务所，我们在大中华设有22个办事处分布于北京、香港、上海、台北、成都、重庆、大连、广州、杭州、哈尔滨、新竹、济南、高雄、澳门、南京、深圳、苏州、台中、台南、天津、武汉和厦门。我们拥有近13,500名员工，按照当地适用法规以协作方式服务客户。

关于德勤中国
德勤品牌随着在1917年设立上海办事处而首次进入中国。目前德勤中国的事务所网络，在德勤全球网络的支持下，为中国的本地、跨国及高增长企业客户提供全面的审计、税务、企业管理咨询及财务咨询服务。在中国，我们拥有丰富的经验，一直为中国的会计准则、税务制度与本地专业会计师的发展贡献所长。