长沙招聘

职位描述：
PURPOSE目的
To achieve customer service sales business target, maintain and enlarge customer satisfaction in assigned territory


WORKING RELATIONSHIPS工作关系
- CS delivery team: ensure customer service request can be handled timely
- CS logistic team: communicate parts delivery information
- Customer Care Center: ensure customer service request can be handled timely
- Commercial sales team and marketing team: communicate customer needs and handle business opportunity well

PRINCIPAL ACCOUNTABILITIES主要工作职责
? Promote service products to achieve annual AOP target, including service contract, POS, X-ray tube, system spare part, paid job, system lifecycle products and other related service products.
? Monitor and collect account receivable on a time basis
? Build up and improve customer relations and explore potential business opportunities
? Improve service contract penetration rate, service conversion rate and renewal rate
? Cooperate with ASP, service channel and other service dealer to maintain region service market.
? Effectively implement marketing & sales strategies and activities to fulfill business objectives in terms of sales revenue, growth rate and improvement of contract and overall service margins
? Cooperate with service delivery team, commercial team and marketing team to enhance and protect Philips brand for long-term business growth
? Cooperate with commercial sales team to enhance KA & VIP customer relationship
? Other tasks assigned by team & company

MAJOR CHALLENGES主要挑战
? Meet the challenges of AOP target and continuous business growth
? Improve contract penetration rate to ensure sustained growth of sales revenue
? Collect the AR payment as early as possible to maintain cash flow
? Respond swiftly to the increasingly diversified and flexible market needs
? Be aware that the CS market is becoming more & more competitive, and creative marketing & sales initiatives need to be taken

JOB REQUIREMENTS岗位要求
a) Education学历:
BS/MS degree in a medical, engineering or business discipline, junior college is essential
b) Experience工作经验:
Knowledge of medical equipment service business, 2+ years progressive sales/marketing or services experience strongly preferred
c) Travel Frequency出差频率:
 
> 50%
d) Competency and Skills 能力和技能:
? Accountable, innovative, energetic
? Good communication and negotiation skill
? Proven track record in business sales role.
? Positive attitude, hard work, self-motivated, open-mind, and ownership
? Willing to travel 举报 分享

荷兰皇家飞利浦公司是一家领先的健康科技公司，致力于在从健康生活方式、疾病预防、到诊断、治疗和家庭护理的整个“健康关护全程”，凭借先进的技术、丰富的临床经验和深刻的消费者洞察，不断推出整合的创新解决方案，助力健康医疗系统实现四重目标——提高大众健康水平、提高医护人员满意度、改善患者体验，并降低关护成本。飞利浦的愿景是通过有意义的创新，令世界更健康、更可持续的发展，到2030年每年改善25亿人的生活。

        飞利浦公司总部位于荷兰，2021年销售额达172亿欧元，在全球拥有大约78,000名员工，销售和服务遍布世界100多个国家。公司目前在诊断影像、图像引导治疗、病人监护、医疗信息化以及消费者健康和家庭护理领域处于领导地位。

        在飞利浦，每一个人，都至关重要。这是我们始终坚持的信念。在飞利浦，你将用数字化驱动有意义的创新，积极影响自己与数十亿人的生活，践行改善人类生活的使命。我们全心营造多元包容的工作环境，平等互助的工作氛围，让你的独特之处得到充分尊重和欣赏，鼓励你释放真我，以梦为马，不负韶华。本着 “立足中国，辐射全球” 的理念，我们通过布局广泛的业务线，为你带来广阔的平台、丰富的学习资源、多样的内部发展机会，助你成为具备全球化视野和本土深度的一专多能复合型稀缺人才。

创美好，做真我，迎蜕变。
我们深信每一个你都卓尔不凡, 更期待与志同道合的你笃行致远。