长沙招聘

职位描述：
PURPOSE目的
To achieve customer service sales business target, maintain and enlarge customer satisfaction in assigned territory

WORKING RELATIONSHIPS工作关系
CS delivery team: ensure customer service request can be handled timely
CS logistic team: communicate parts delivery information
Customer Care Center: ensure customer service request can be handled timely
Commercial sales team and marketing team: communicate customer needs and handle business opportunity well

PRINCIPAL ACCOUNTABILITIES主要工作职责
Promote service products to achieve annual AOP target, including service contract, POS, X-ray tube, system spare part, paid job, system lifecycle products and other related service products.
Monitor and collect account receivable on a time basis
Build up and improve customer relations and explore potential business opportunities
Improve service contract penetration rate, service conversion rate and renewal rate
Cooperate with ASP, service channel and other service dealer to maintain region service market.
Effectively implement marketing & sales strategies and activities to fulfill business objectives in terms of sales revenue, growth rate and improvement of contract and overall service margins
Cooperate with service delivery team, commercial team and marketing team to enhance and protect Philips brand for long-term business growth
Cooperate with commercial sales team to enhance KA & VIP customer relationship
Other tasks assigned by team & company

MAJOR CHALLENGES主要挑战
Meet the challenges of AOP target and continuous business growth
Improve contract penetration rate to ensure sustained growth of sales revenue
Collect the AR payment as early as possible to maintain cash flow
Respond swiftly to the increasingly diversified and flexible market needs
Be aware that the CS market is becoming more & more competitive, and creative marketing & sales initiatives need to be taken
 
JOB REQUIREMENTS岗位要求
Education学历:
BS/MS degree in a medical, engineering or business discipline, junior college is essential
Experience工作经验:
Knowledge of medical equipment service business, 2+ years progressive sales/marketing or services experience strongly preferred
c) Travel Frequency出差频率: > 50%
d) Competency and Skills 能力和技能:
Accountable, innovative, energetic
Good communication and negotiation skill
Proven track record in business sales role.
Positive attitude, hard work, self-motivated, open-mind, and ownership
Willing to travel 举报 分享

荷兰皇家飞利浦公司是一家领先的健康科技公司，致力于在从健康生活方式、疾病预防、到诊断、治疗和家庭护理的整个“健康关护全程”，凭借先进的技术、丰富的临床经验和深刻的消费者洞察，不断推出整合的创新解决方案，助力健康医疗系统实现四重目标——提高大众健康水平、提高医护人员满意度、改善患者体验，并降低关护成本。飞利浦的愿景是通过有意义的创新，令世界更健康、更可持续的发展，到2030年每年改善25亿人的生活。

        飞利浦公司总部位于荷兰，2021年销售额达172亿欧元，在全球拥有大约78,000名员工，销售和服务遍布世界100多个国家。公司目前在诊断影像、图像引导治疗、病人监护、医疗信息化以及消费者健康和家庭护理领域处于领导地位。

        在飞利浦，每一个人，都至关重要。这是我们始终坚持的信念。在飞利浦，你将用数字化驱动有意义的创新，积极影响自己与数十亿人的生活，践行改善人类生活的使命。我们全心营造多元包容的工作环境，平等互助的工作氛围，让你的独特之处得到充分尊重和欣赏，鼓励你释放真我，以梦为马，不负韶华。本着 “立足中国，辐射全球” 的理念，我们通过布局广泛的业务线，为你带来广阔的平台、丰富的学习资源、多样的内部发展机会，助你成为具备全球化视野和本土深度的一专多能复合型稀缺人才。

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