E-Commerce Supervisor
历峰集团Richemont
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2017-07-07
- 工作地点:上海
- 招聘人数:1人
- 学历要求:本科
- 职位类别:其他 其他
职位描述
职位描述:
公司描述Company Intro
作为全球领先的奢侈品集团之一,历峰集团Richemont由20家品牌组成。每一家品牌都像一个小家庭,在秉持进取精神和尊重传统的基础上面向国际市场开展业务。我们将非凡艺术与工匠精神应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。
职位描述Key Responsibilities
- Develop E-commerce sales as a new channel of distribution at the country level.
- Analyses sales, products info, offer, stock and coordinates E-com activities between departments (call-center, central stock, marketing & communication, retail network, supply chain etc.).
- Maintain dialog with international team for maintenance, change requests, and enhancements of site and support programs.
- Review and monitor the status of all orders and processing in the Systems.
- Maintain the on-line catalog of products including the “visible” and e-sellable” ranges via the site CMS.
- Develop strategies with digital team for improving qualified traffic to Brand site, including campaign concept, Search, and omini marketing practises.
- Develop strategies with CRM team for activating and retaining online consumers.
- Responsible for EC front-end & back-end activities.
- Manage relationship with Contact Center team with regular review of processes, Concierges competencies evaluation, service targets, and ambassadors training.
- Prepare and monitor the local Profit & Loss budget.
- Lead various service development projects, ensuring project timelines are updated regularly and coordinated with all resources to ensure a successful implementation.
任职要求Qualification
- Must be fluent in English, spoken & written. Excellent communication and exceptional interpersonal skills; effective and persuasive.
- Strong know how about e-commerce rules and practices in China, 3-5 years’ working experience in online marketing and e-commerce position, at least 2 years solid experience in e-commerce operation.
- Strong quantitative, analytical and problem solving skills, strong command on Google Analytics, Back-end Data analyses, and reporting skills.
- Skill in UX, H5, PS is a plus.
- Ability in evaluating and optimizing service performance
- Bachelor’s degree in Marketing, Business Management, Life Science or Computer Sciences
- Highly innovative, productive and efficient with excellent time-management skills
- Must be a strong team player, and possess the ability to work in a dynamic, consumer service oriented environment
- Must engender a positive “can do” attitude in others
- Must be responsible and professional, show dedication and passion on what he/she is doing.
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公司描述Company Intro
作为全球领先的奢侈品集团之一,历峰集团Richemont由20家品牌组成。每一家品牌都像一个小家庭,在秉持进取精神和尊重传统的基础上面向国际市场开展业务。我们将非凡艺术与工匠精神应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。
职位描述Key Responsibilities
- Develop E-commerce sales as a new channel of distribution at the country level.
- Analyses sales, products info, offer, stock and coordinates E-com activities between departments (call-center, central stock, marketing & communication, retail network, supply chain etc.).
- Maintain dialog with international team for maintenance, change requests, and enhancements of site and support programs.
- Review and monitor the status of all orders and processing in the Systems.
- Maintain the on-line catalog of products including the “visible” and e-sellable” ranges via the site CMS.
- Develop strategies with digital team for improving qualified traffic to Brand site, including campaign concept, Search, and omini marketing practises.
- Develop strategies with CRM team for activating and retaining online consumers.
- Responsible for EC front-end & back-end activities.
- Manage relationship with Contact Center team with regular review of processes, Concierges competencies evaluation, service targets, and ambassadors training.
- Prepare and monitor the local Profit & Loss budget.
- Lead various service development projects, ensuring project timelines are updated regularly and coordinated with all resources to ensure a successful implementation.
任职要求Qualification
- Must be fluent in English, spoken & written. Excellent communication and exceptional interpersonal skills; effective and persuasive.
- Strong know how about e-commerce rules and practices in China, 3-5 years’ working experience in online marketing and e-commerce position, at least 2 years solid experience in e-commerce operation.
- Strong quantitative, analytical and problem solving skills, strong command on Google Analytics, Back-end Data analyses, and reporting skills.
- Skill in UX, H5, PS is a plus.
- Ability in evaluating and optimizing service performance
- Bachelor’s degree in Marketing, Business Management, Life Science or Computer Sciences
- Highly innovative, productive and efficient with excellent time-management skills
- Must be a strong team player, and possess the ability to work in a dynamic, consumer service oriented environment
- Must engender a positive “can do” attitude in others
- Must be responsible and professional, show dedication and passion on what he/she is doing.
职能类别: 其他 其他
公司介绍
历峰集团(Richemont)旗下Maison的成功源于所有员工的热情。
作为全球领先的奢侈品公司之一,历峰集团(Richemont)由21家Maison组成,每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上,每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长,同时充分发挥自身独特的美学鉴赏力,与时下最流行的时尚相融合,引领可持续发展又符合道德规范的奢侈品风尚。
历峰集团(Richemont)拥有企业支持服务,并设有地区共享服务平台。这些服务向每一家Maison提供支持,确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。
我们已经共同走过了2000多年的历史,如今我们也应当着眼未来,因此,我们邀请您加入我们,共同在Maison历史中书写新的成功篇章。
历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地,历峰集团(Richemont)的每一家Maison都独具特色,拥有各自的发展历史。在整个历峰(Richemont)集团,诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识,并与当代工艺技巧和技术融为一体。
作为全球领先的奢侈品公司之一,历峰集团(Richemont)由21家Maison组成,每一家Maison都像一个小家庭。在秉持进取精神和尊重传统的基础上,每一家Maison都面向国际市场开展业务。我们将métiers d’art和工艺应用于钟表制造、珠宝首饰、书写工具及高端时装和配饰。历峰集团(Richemont)博采众长,同时充分发挥自身独特的美学鉴赏力,与时下最流行的时尚相融合,引领可持续发展又符合道德规范的奢侈品风尚。
历峰集团(Richemont)拥有企业支持服务,并设有地区共享服务平台。这些服务向每一家Maison提供支持,确保各Maison能够专注于发挥他们在设计、创造、销售和市场营销等领域的特长。
我们已经共同走过了2000多年的历史,如今我们也应当着眼未来,因此,我们邀请您加入我们,共同在Maison历史中书写新的成功篇章。
历峰集团(RICHEMONT) MAISON的传统
作为世界上一些最负盛名的奢侈品的发源地,历峰集团(Richemont)的每一家Maison都独具特色,拥有各自的发展历史。在整个历峰(Richemont)集团,诚信和创新都受到尊重和保护。工艺和专业技术是至高无上的——二者都继承了过去几代历峰(Richemont)人沿袭下来的技能和知识,并与当代工艺技巧和技术融为一体。
联系方式
- Email:linda.xu@richemont.com
- 公司地址:上海市延安中路1228号静安嘉里中心三座2706-2709室 (邮编:200041)
- 电话:18601781258