长沙招聘

As a Product Performance Engineer you will be responsible for following, identifying, evaluating, documenting, communicating and correcting specific engineering and workmanship deficiencies on all products.

Job Duties/Assignments:

• Become familiar with the products and travel to dealerships and locations where the product is being used.
• Determine the scope of existing deficiencies, request engineering changes or manufacturing modifications to correct problems, and work through applicable departments to effect changes.
• Achieve practical solutions to product deficiencies and problems by providing accurate, up-to-date field failure information which you will summarize and communicate to engineering, quality and manufacturing.
• Participate in the collection of reliability information used to set design goals and to quantitatively evaluate product reliability. All reports and documents, along with conclusions and recommendations, will be relayed to engineering and other company areas.
• Apprise Engineering and other management personnel of activities and/or status of product problems. Your first hand experiences will be communicated to those responsible for developing solutions to product problems.
• Inspect parts returned for warranty claims; gives advice and guidance to engineers; provide technical advice to dealer service personnel on products being followed; advise product groups on application problems; assist in preparation of literature concerning product; assist on product tooling and diagnostic recommendations; initiate rework campaigns; keep abreast of safety reports which could cause liability and high warranty cost; and establish and maintain good relations with dealers and related Caterpillar groups.

Required Qualifications:

• High level of product knowledge capability and good mechanical aptitude and analytical ability.
• An Engineering degree or equivalent experience.
• 5-10 years of product related and/or field experience.
• The ability to communicate effectively with team members and others in the work group, as well as customers.

At Caterpillar, we share a single set of values that unite our company - integrity, excellence, teamwork and commitment.

Caterpillar is an Equal Opportunity Employer.

美国卡特彼勒公司成立于1925年，是世界上***的工程机械和矿山设备生产厂家、燃气发动机和工业用燃气轮机生产厂家之一，也是世界上***的柴油机厂家之一。
卡特彼勒（中国）投资有限公司是专门负责中国业务的投资公司，从70年代开始，就致力于为中国的用户提供优质产品和售后服务，为中国的经济增长和发展提供必需的设备。业务范围：卡特彼勒(中国)投资有限公司于1995年在北京成立，在上海、昆明设有分公司，办事处，并在上海成立了培训中心。我们还建立了销售与服务网络，为用户提供优质产品、培训及售后服务。近年，卡特彼勒在中国已投资建立了7家生产企业，制造液压挖掘机、振动压路机、发动机、工程机械零部件、履带行走装置及铸件，并为卡特彼勒设在中国的合资企业和经销服务网络提供物流服务。