China Key Account Leader中国区大客户经理(全球领先的汽车零部件供应商,级别高,待遇丰厚)
上海吕晟企业管理咨询有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2012-09-07
- 工作地点:上海
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:大客户经理 销售总监
职位描述
China Key Account Leader中国区大客户经理(全球领先的汽车零部件供应商,级别高,待遇丰厚,工作氛围nice)
TITLE: China Key Account Leader, Car BE
BUSINESS UNIT: Car BE, China, Compresson & Braking BU
REPORTING TO: China OE Sales Leader, and Global Sales Leader, Car BE
REPORTS: CRM/CPM Car BE China
SCOPE AND IMPACT OF POSITION ON THE ORGANIZATION:
He/she is responsible for establishing as a preferred and
reliable partner by managing all dimensions of their customer account assigned. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy. As the central conduit for all customer related activities, Key Account leaders provide connectivity to Product Business Units (BUs), Regional Business Units and all other parts of the organization.
MAIN RESPONSIBILITIES:
· build customer relationship across all levels
· collect the voice of the customer and translate it into WABCO requirements
· develop a strong account team fulfilling all internal and external expectations
· develop and implement global customer strategies
· translate customer strategies into operating plan objectives for the key account team
· influence product development strategies in the BU's to fulfill customer and market needs
· lead the request for quotation process for all customer requests
· develop and implement sales growth strategies
· ensure the organization is responsive to customer needs, expectations and requests
· communicate these throughout our organization
· drive and support key account initiatives
· lead all negotiations with the customers
· deliver consistently high service levels across the value chain from product development, through manufacturing, to delivery
EXPERIENCE:
· Technical / Sales background as well as outstanding leadership qualities managing multidisciplinary teams with high levels of ambiguity / uncertainty
· Recognized qualification
PROFILE:
· Negotiation / Relationship management skills
· Strong customers & suppliers interface
· Financial / Business skills
· Intercultural awareness and sensitivity
· Ability to act at all levels of the organization
· Strategic agility
OUTPUT:
· VOC process
· Customer satisfaction
· Relationship development
· Customer Dashboard
· Account plan
· Monthly KA summary
· Customer agreements (LTA)
METRICS:
· CS dashboard
· Long term contracts
· Business opportunities (new projects)
· Sales + Margin
· Share of market
· Customer Satisfaction
Competencies :
Leadership
Motivating Others
Managing vision and purpose
Managerial courage
Dealing with Ambiguity
Building effective teams
Remote leadership
Strong performer
Problem solving
Perseverance
Customer focus
Drive for results
Self development
INTERNAL INTERACTIONS:
Cross Functional Teams
BU /BE coordination
Coordination with Functions
Regional Sales organization
EXTERNAL INTERACTIONS:
Customers
Suppliers
LOCATION: Shanghai, China
TRAVEL REQUIREMENT:
Strong local presence is required to ensure outstanding customer service
公司介绍
VKCON是一家全球领先的招聘专家,是全球性的代表世界顶尖雇主,专业从事中高级职业经理人职位招聘工作的领先招聘咨询服务机构。我们拥有自己强大的知识库和全球人才知识网络,我们的顾问富有丰富的专业知识和行业经验。我们的专项业务服务按不同行业、职能和地理区域划分。我们的专业顾问所建立起来的强大的服务知识支持网络,可以运作包括美洲、欧洲、非洲和亚太区的主要城市的职位。我们的目标是不仅仅成为客户的良好的人才服务商,更希望成为客户的长久战略合作伙伴。
We can help our clients recruiting the middle and senior level people in the following industries:
Manufacturing
Automobile
Banking
Engineering
Chemical
Heavy Machine
Information Technology
Pharmaceutical
Consuming Goods
Retail
Logistics
We can help our clients recruiting the middle and senior level people in the following Functions:
Shared Service
Sales & Marketing
Operation
Legal
Supply Chain
Project Management
Consulting
Financial
Quality&EHS
We can help our clients recruiting the middle and senior level people in the following Levels:
CEO, CFO, COO, CIO, CMO
General Manager, Managing Directors, Vice Presidents
Department Directors
Site leaders, Branch Managers
Department Managers
Discipline lead engineers
联系方式
- 公司网站:http://www.vkcon.com