长沙 [切换城市] 长沙招聘长沙客服及技术支持招聘长沙售前/售后技术支持工程师招聘

Service-Shut down Service Engineer

奥图泰

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2017-05-23
  • 工作地点:上海
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:专业培训
  • 语言要求:英语 良好
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Job Description 工作职责:
- Provide project technical support service for the project in operation;
        在运营过程中,为项目提供技术支持服务;
- Provide after sale technical services;
        提供售后技术服务;
- Follow up and execute the Service Center management policies and procedures;
        遵循并执行服务中心管理政策和流程;
- Execute equipment installation and commissioning as well as troubleshooting independently;
        独立进行设备的安装和调试,以及故障处理;
- Register the details of the commissioning in the daily report or commissioning report;
        做好调试记录,并将其记录于每日工作报告或者调试报告;
- Provide technical support with upgrade and modernization and timely provide details of upgrade/modernization to project responsible people for making the necessary documentation updates;
        为升级改造提供技术支持,并及时将升级改造的信息传达给项目负责人以便做好必要的文件更新;
- Conduct equipment maintenance and technical support to customer - including troubleshooting on site, preventative maintenance services and supervision/advisory service remotely;
        向客户提供设备维修以及技术支持-包括现场的疑难问题排解,预防性维护服务和远程的监督/咨询服务;
- Provide operation and technical training to our customer;
        为我们的客户提供运营以及技术培训;
- Assist spare parts and maintenance service sales;
        协助备件以及维修服务销售;
- Assist schedule management and cost control in onsite service;
        在现场服务过程中协助进度管理以及成本控制;
- Assist to coordinate local and overseas support to client;
        协助给客户提供国内外的支持;
- Collect information of spare parts & service support needs from clients and OT project managers;
        从客户以及奥图泰项目经理收集备件以及服务支持需求的信息;
- Assistant project team and foreign engineers in installation, start-up and commissioning on site;
        协助项目团队和国外工程师在现场的安装、启动以及调试工作;
- Assist to follow up of the payment and invoices in after sales service;
        协助跟进销售过程中以及售后的付款以及发票事宜;
- Cooperate with sales to develop new customer, keep good relationship with existing customer, and enhance the degree of the customer satisfaction;
        配合公司销售人员开发新客户,维护与老客户的合作关系,提高客户的满意度;
- Report (potential) accidents in time if any;
        发现事故/隐患及时报告;
- Other tasks assigned by line manager ;
        主管交代的其他工作。

Job Requirement 岗位要求:
- Professional Mechanical skills;
        专业的机械技能;
- Ability of reading European standard mechanical drawing;
        能够阅读欧洲标准的机械图纸;
- More than 3 years work experience for heavy equipment assembly, preference of equipment site installation;
        3年以上的重型机械装配的工作经验,如有设备现场安装的经验优先考虑;
- Establish the professional image of the company to ensure the company's reputation from being harmed;
        树立公司的专业形象,保证公司的名誉不受侵害;
- Can-do attitude, self-motivated, and team playing;
        良好的执行力和工作态度,自我激励且积极主动,有良好的团队合作关系;
- Good interpersonal and communication skills, to get support from internal and external relationship;
        良好的人际关系和沟通技能,能够较好的得到内外部的支持;
- Good command in English;
        流畅的英语能力(听说读写);
- Flexible to travel according to the company practice and business needs ;
        能根据公司和业务要求出差;
- Can exactly follow the company work process and line managers’ guide for achieving the work tasks;
        能严格遵循公司的工作流程和主管的指导完成工作任务;
- Can follow the managers and organization’s arrangement to achieve the requested task .
        能按照主管和组织的安排完成所要求的各项任务。
- Can accept two shifts.
        能接受翻班。

职能类别: 售前/售后技术支持工程师

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公司介绍

美卓奥图泰是全球骨料、矿物加工、全球冶炼和回收行业可持续技术、系统解决方案和服务的先行者。公司在赫尔辛基纳斯达克上市,总部位于芬兰赫尔辛基,在50多个国家拥有超过15,000名员工,2019年销售额总合达到约42亿欧元。
Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing, metals refining and recycling industries globally. Metso Outotec is listed in Helsinki NASDAQ, headquarter office located in Helsinki, Finland. Metso Outotec has more than 150 years of experience in the mining and metals industry, our business areas located in more than 50 countries, owning more than 15000 employees. The sales amount of Metso Outotec reached 4.2 billion euros in 2019.
我们凭借产品和工艺专业知识,为客户提高能源和水资源效率、提高生产率并降低环境风险,我们是实现积极变革的合作伙伴。我们的全球价值观是:雄心永驻、客户至上、协作成事、真诚开放。
By improving our customers’ energy and water efficiency, increasing their productivity and reducing environmental risks with our process and product expertise, we are the partner for positive change. Our core values are High Ambition – Always, Customer in center, Get it done – together, Open and honest.
我们诚邀热爱本行业,认同美奥文化,愿做美奥人的你加入我们,一起完成美奥的使命——开辟具有中国特色的创新之路!一起完成美奥的愿景——我们是业务增长率全球***的市场区域!

更多了解美奥的途径,您可以通过关注美奥微信公众号“美卓公司”获取更多信息。

联系方式

  • Email:hr.china@outotec.com
  • 公司地址:地址:span上海市娄山关路555号长房国际广场2308室