Contracted Service Administrator 合同服务管理员
斯堪尼亚销售(中国)有限公司 Scania
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2017-04-21
- 工作地点:上海-长宁区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:6-8千/月
- 职位类别:售后服务/客户服务
职位描述
职位描述:
Personal Requirements:
? University education in appropriate discipline
? Previous experience from automotive industry
? Able to work on own initiative and under pressure
? High degree of integrity and self confidence
? Ability to instruct and work through dealer staff
? Excellent customer service skills and ability to build and manage appropriate relationships with dealer and end customers
? Commercial mind
? Excellent command of office computer software.
? Fluently in reading and writing English
? Sales, negotiation and influencing skills
? Ability to identify opportunities for business development
? Effective time management skills and ability to meet deadlines
? Product knowledge with focus on Contracted Service claim
The Main Responsibilities:
? Ensure that contracted service claims are handled correctly to Dealers
? Establish KPI to monitor contract costs and report continuously to the management
? Translate, update and distribute changes in contracted service policies and procedures
? Conduct contracted service training on all levels
? Monitor contract status and report to management and dealers on a monthly basis
? Be updated with competitors contracted services regulations.
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Personal Requirements:
? University education in appropriate discipline
? Previous experience from automotive industry
? Able to work on own initiative and under pressure
? High degree of integrity and self confidence
? Ability to instruct and work through dealer staff
? Excellent customer service skills and ability to build and manage appropriate relationships with dealer and end customers
? Commercial mind
? Excellent command of office computer software.
? Fluently in reading and writing English
? Sales, negotiation and influencing skills
? Ability to identify opportunities for business development
? Effective time management skills and ability to meet deadlines
? Product knowledge with focus on Contracted Service claim
The Main Responsibilities:
? Ensure that contracted service claims are handled correctly to Dealers
? Establish KPI to monitor contract costs and report continuously to the management
? Translate, update and distribute changes in contracted service policies and procedures
? Conduct contracted service training on all levels
? Monitor contract status and report to management and dealers on a monthly basis
? Be updated with competitors contracted services regulations.
职能类别: 售后服务/客户服务
关键字: 合同 管理 售后 服务
公司介绍
斯堪尼亚是世界领先的交通运输解决方案提供商,我们致力于与我们的客户和合作伙伴一起携手,引领向可持续交通系统的转变。2018年,我们向客户交付了88,000台卡车、8,500辆巴士以及12,800台工业和船用发动机;净销售额达到1,371.26亿瑞典克朗,与上一年度相比增长11%。盈收达到138.32亿瑞典克朗。斯堪尼亚成立于1891年,业务遍及100 多个国家和地区,全球员工约52,000名。
研发中心位于瑞典,并在巴西和印度设立分支机构。生产部门集中在欧洲、拉美和亚洲,同时在非洲、亚洲和欧亚大陆也有区域生产中心。斯堪尼亚为TRATON SE的成员企业之一。
从1891年成立之初的一家私营火车车厢制造厂,到如今的引领行业前行的可持续交通解决方案提供者,斯堪尼亚经历百年风雨洗礼,始终屹立于全球商用车市场之巅,继续书写着成功篇章。
2004年,斯堪尼亚在中国设立代表处,2007年斯堪尼亚销售(中国)有限公司成立。2010年,基于对中国市场的信心和植根中国长期发展的策略,斯堪尼亚集团在中国成立了中国战略中心。2016年,斯堪尼亚中国将总部职能转移至上海。2018年,凝结十年研发心血、200亿瑞典克朗投资的全新一代斯堪尼亚在中国上市。
研发中心位于瑞典,并在巴西和印度设立分支机构。生产部门集中在欧洲、拉美和亚洲,同时在非洲、亚洲和欧亚大陆也有区域生产中心。斯堪尼亚为TRATON SE的成员企业之一。
从1891年成立之初的一家私营火车车厢制造厂,到如今的引领行业前行的可持续交通解决方案提供者,斯堪尼亚经历百年风雨洗礼,始终屹立于全球商用车市场之巅,继续书写着成功篇章。
2004年,斯堪尼亚在中国设立代表处,2007年斯堪尼亚销售(中国)有限公司成立。2010年,基于对中国市场的信心和植根中国长期发展的策略,斯堪尼亚集团在中国成立了中国战略中心。2016年,斯堪尼亚中国将总部职能转移至上海。2018年,凝结十年研发心血、200亿瑞典克朗投资的全新一代斯堪尼亚在中国上市。
联系方式
- 公司地址:北京朝阳区霄云路国航大厦